chrobinson.com

1.3
1.3 Based on 143 reviews

CH Robinson is an American Fortune 500 provider of multimodal transportation services and third-party logistics....

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Average Rating

1.3

/
5

143 Reviews

5 Star
6%
4 Star
0%
3 Star
0%
2 Star
3%
1 Star
91%

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Ebenezer Howard
Ch Robinson is a cheating thief i…

Ch Robinson is a cheating thief i hauled a load from san antonio to Aurora CO had 2 drops both had lumper fees i paid them expecting to be reimburse they short paid my factoring company so naturally my factoring company wanted it back from me ch Robinson said they would not pay it because I didn't give 24 notice of lumper witch is a lie because I billed it as soon as I got my bol signed they are petty theives I suggest not doing business with these people I've seen ads were they have law suits against them I no why

1
Date of experience: Nov 04, 2024
Woody
Ch Robinson is a cheating thief i…

Ch Robinson is a cheating thief i hauled a load from san antonio to Aurora CO had 2 drops both had lumper fees i paid them expecting to be reimburse they short paid my factoring company so naturally my factoring company wanted it back from me ch Robinson said they would not pay it because I didn't give 24 notice of lumper witch is a lie because I billed it as soon as I got my bol signed they are petty theives I suggest not doing business with these people I've seen ads were they have law suits against them I no why

1
Date of experience: Nov 04, 2024
_LegendaryYT
Their carrier did not pick up the load…

Their carrier did not pick up the load and they did not call. My crew waited until the evening, and no one showed. Of course, one of their excuses the following day, was there are no guarantees in this business. The service provided by CH Robinson was unprofessional and filled with constant excuses.

1
Date of experience: Oct 21, 2024
Odette
Their carrier did not pick up the load…

Their carrier did not pick up the load and they did not call. My crew waited until the evening, and no one showed. Of course, one of their excuses the following day, was there are no guarantees in this business. The service provided by CH Robinson was unprofessional and filled with constant excuses.

1
Date of experience: Oct 21, 2024
Jenna Brown
Worst Carrier I have ever delt with in…

Worst Carrier I have ever delt with in 40 years in business, package is late, tried to call and track package but their phone line are so staticky, the cant understand me when I try and give them the tracking number over the phone. Run from these guys!!!!

1
Date of experience: Oct 11, 2024
ArKoXx75
Worst Carrier I have ever delt with in…

Worst Carrier I have ever delt with in 40 years in business, package is late, tried to call and track package but their phone line are so staticky, the cant understand me when I try and give them the tracking number over the phone. Run from these guys!!!!

1
Date of experience: Oct 11, 2024
guilaumme
I wanted to reschedule my delivery

I wanted to reschedule my delivery, I decided to call their number and was bounce around to different department then left on hold at the last number for 1 hour with total of 2 hours. In the end, nothing was resolved. Not sure why they outsource their customer service , horrible experience and sellers that use this probably not good as well

1
Date of experience: Oct 02, 2024
Freddy Harris
I wanted to reschedule my delivery

I wanted to reschedule my delivery, I decided to call their number and was bounce around to different department then left on hold at the last number for 1 hour with total of 2 hours. In the end, nothing was resolved. Not sure why they outsource their customer service , horrible experience and sellers that use this probably not good as well

1
Date of experience: Oct 02, 2024
Wallace Rogers
The worst

I will never book another load with them again! I had a terrible experience just like every other trucker who used them. How are they still in business?

1
Date of experience: Sep 16, 2024
Julian Brown
The worst

I will never book another load with them again! I had a terrible experience just like every other trucker who used them. How are they still in business?

1
Date of experience: Sep 16, 2024

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Business Details

  • CH Robinson is an American Fortune 500 provider of multimodal transportation services and third-party logistics.

  • language https://chrobinson.com

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