chrobinson.com

1.3
1.3 Based on 143 reviews

CH Robinson is an American Fortune 500 provider of multimodal transportation services and third-party logistics....

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Average Rating

1.3

/
5

143 Reviews

5 Star
6%
4 Star
0%
3 Star
0%
2 Star
3%
1 Star
91%

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Lawton Rogers
If I could give 0 stars I would

If I could give 0 stars I would. They proceeded to have me on hold for over an hour to get a BOL, just for them to process the BOL and never send me it. Truck company came to pick it up and didnt have any BOL to give them because of this company. Currently on hold for over an hour again trying to get my BOL. DO NOT USE

1
Date of experience: Nov 06, 2023
Rogers Wilson
If I could give 0 stars I would

If I could give 0 stars I would. They proceeded to have me on hold for over an hour to get a BOL, just for them to process the BOL and never send me it. Truck company came to pick it up and didnt have any BOL to give them because of this company. Currently on hold for over an hour again trying to get my BOL. DO NOT USE

1
Date of experience: Nov 06, 2023
Donna Carter
HORRIBLE CUSTOMER SERVICE

HORRIBLE CUSTOMER SERVICE, THEY BOUNCED ME AROUND 5 DIFFERENT PHONE TRANSFERS AND I NEVER GOT TO THE RIGHT DEPARTMENT. I EVEN HAVE A SHIPMENT # AND A CONFIRMATION # FROM THERE WEBSITE AFTER SETTING UP A PICKUP AND THEY HAVE NO RECORD OF IT.

1
Date of experience: Oct 13, 2023
Kiea82
HORRIBLE CUSTOMER SERVICE

HORRIBLE CUSTOMER SERVICE, THEY BOUNCED ME AROUND 5 DIFFERENT PHONE TRANSFERS AND I NEVER GOT TO THE RIGHT DEPARTMENT. I EVEN HAVE A SHIPMENT # AND A CONFIRMATION # FROM THERE WEBSITE AFTER SETTING UP A PICKUP AND THEY HAVE NO RECORD OF IT.

1
Date of experience: Oct 13, 2023
Isla Wright
I called to set up as new carrier and…

I called to set up as new carrier and the rep went off on me telling me this the F… stupid new carriers wanting new F…. Starting package. F… stupids.Very unprofessional.. do not do business with this company.Here is the info too..Load Info & Rate:Carrollton, TX Baytown, TX Load #: 447596222287 mi | HS | 569 lbs | 30 ft | $200 Fuel Posted Rate: $500 Per Mile: $1.74 Pick up + Drop off:Pickup: Tue 9/5, 12:00PM - Tue 9/5, 4:00PMDrop-off: Wed 9/6, 8:00AM - Wed 9/6, 8:00AM0 Additional StopsContact information:C H ROBINSON WORLDWIDEDays to Pay: 21* | Exp: A(866) 785-1992Travis S.Broker MC: 131029 | DOT: 2211804Fuel Desk:Loaded Distance: 287 miEstimated Fuel Cost: $200Average Fuel Cost Per Mile: $0.7CreditStop:Average Days To Pay: 21*Experience Factor: ALoad Notes:CALL TO BOOK.

1
Date of experience: Sep 05, 2023
Bettina Wright
I called to set up as new carrier and…

I called to set up as new carrier and the rep went off on me telling me this the F… stupid new carriers wanting new F…. Starting package. F… stupids.Very unprofessional.. do not do business with this company.Here is the info too..Load Info & Rate:Carrollton, TX Baytown, TX Load #: 447596222287 mi | HS | 569 lbs | 30 ft | $200 Fuel Posted Rate: $500 Per Mile: $1.74 Pick up + Drop off:Pickup: Tue 9/5, 12:00PM - Tue 9/5, 4:00PMDrop-off: Wed 9/6, 8:00AM - Wed 9/6, 8:00AM0 Additional StopsContact information:C H ROBINSON WORLDWIDEDays to Pay: 21* | Exp: A(866) 785-1992Travis S.Broker MC: 131029 | DOT: 2211804Fuel Desk:Loaded Distance: 287 miEstimated Fuel Cost: $200Average Fuel Cost Per Mile: $0.7CreditStop:Average Days To Pay: 21*Experience Factor: ALoad Notes:CALL TO BOOK.

1
Date of experience: Sep 05, 2023
Exter007
C.H GarbageSon

C.H. GarbageSon does unprofesional & trashy business. Boycott their service

1
Date of experience: Jul 19, 2023
Bradley Rogers
Most unprofessional company ever

Most unprofessional company ever. I called wanting tracking info. Spoke to at least 7 people and finally I was given the representatives contact info for the shipment. She answers her line with a "what's up" nothing else. I tell her "what's up" she puts me on hold for 3 minutes then hung up on the call and never answered her line again. The scheduling person never told me the shipment never got loaded on the original delivery day and made the appointment anyways. It's seriously the worst freight company I've ever dealt with. Customer service people just send you right back into the waiting line if the call requires any kind of brain work. Wow. I can't say it enough how bad the experience was.

1
Date of experience: Jul 19, 2023
Isabella Long
C.H GarbageSon

C.H. GarbageSon does unprofesional & trashy business. Boycott their service

1
Date of experience: Jul 19, 2023
Ella Parker
Most unprofessional company ever

Most unprofessional company ever. I called wanting tracking info. Spoke to at least 7 people and finally I was given the representatives contact info for the shipment. She answers her line with a "what's up" nothing else. I tell her "what's up" she puts me on hold for 3 minutes then hung up on the call and never answered her line again. The scheduling person never told me the shipment never got loaded on the original delivery day and made the appointment anyways. It's seriously the worst freight company I've ever dealt with. Customer service people just send you right back into the waiting line if the call requires any kind of brain work. Wow. I can't say it enough how bad the experience was.

1
Date of experience: Jul 19, 2023

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Business Details

  • CH Robinson is an American Fortune 500 provider of multimodal transportation services and third-party logistics.

  • language https://chrobinson.com

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