Review Time
I had a great experience with CitizenPlane, especially thanks to the excellent support from George. Throughout the entire process, George was professional, responsive, and genuinely helpful.Even though the situation was not straightforward, he made a real effort to find a solution and kept me informed at every step. Thanks to his dedication, an exception was made and my issue was resolved in the best possible way.I truly appreciate the time, patience, and support provided. This level of customer service is rare and makes a real difference.Highly recommended – thank you again, and especially thank you, George!
I recently booked a flight via eDreams and managed through CitizenPlane. Initially had concerns due to the booking process and timing of ticket issuance. George from CitizenPlane was extremely helpful, responsive, and patient throughout. He clarified everything, provided my PNR promptly, and reassured me about the booking. I now feel confident and grateful for the support. Very professional service!
The process took some time, but I had responded early, so I had enough time.The email communication was fast and helpful.The staff (Matthew and George – thank you, gentlemen!) were able to resolve my issue quickly.Overall, I am very satisfied.
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