closebrothers.com

3.7
3.7 Based on 1.2K reviews

...

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Average Rating

3.7

/
5

1.2K Reviews

5 Star
64%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
30%

Filtered Reviews

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Review Time

Odin Brooks
because you have done everything to…

because you have done everything to help and ive now got a decent car on terms i can afford so im very happy thank you very much

5
Date of experience: Feb 18, 2025
Spencer
Good support

4
Date of experience: Feb 17, 2025
Pamela Bell
It was good experience with close…

It was good experience with close brother I'm very happy

5
Date of experience: Feb 17, 2025
Georgene Morgan
First time using close brothers

First time using close brothers, everything went fine no problems

5
Date of experience: Feb 17, 2025
Excellent customer service.

I had a short term issue with my payments for my car insurance.I rang them and the chap I spoke to could not have been more helpful. He went over and above to help me sort the issue and changed my payment dates to make thing more manageable.Thank you.

5
Date of experience: Feb 17, 2025
RH95
Close bros id recommeone from me its 10 out of 10 and there easy to work with and all done with prof

The experience which made it great was the easy it was to apply and the speed it was done at also was able to pick the date to pay the finance on they were professional and courteous in every way

5
Date of experience: Feb 14, 2025
Juuky13
Terrible customer service

Voluntary terminated my car and was pick up on the 10/2 but close brothers refuse to send me a email confirming the car is no longer my responsibility making me wait for 6-8 weeks until the car is sold.The cars not mine ,I not paying for it so why do I have to wait ,they are bullies never use close brothers please listen they are BAD

1
Date of experience: Feb 13, 2025
_HardGame726_95
The customer service is the worst I’ve…

The customer service is the worst I’ve seen was on the phone for over 30 mins then when I got through to them it seemed they tried everything but help me 1/10 for customer service

1
Date of experience: Feb 12, 2025
Rodney
I am very happy the way close brother s…

I am very happy the way close brother s very good service

5
Date of experience: Feb 11, 2025
Melvyn Powell
absolutely been fantastic

these guys were brilliant they lent me the money for a new car but sadly the company of the vehicle kept letting me down with delivery dates and not being honest. thankfully i was able to cancel the agreement and these got their money back let me know there was nothing i needed to do. would highly recommend recommend these for their honesty and help

5
Date of experience: Feb 10, 2025

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