Review Time
Was told when took out policy we were covered for loss or damage to personal items ! Tried to claim for Bracelet Lost over xmas and was told we are not covered for personal items ! or if the TV falls off wall we not covered for accidental damage to anything either ! Complete waste of money Stay clear go with sumone who don't lie to you.
I will NEVER use those idiots ever again....the questions they asked me where ridiculous and intimidating.....completely out off order....if it had been for maybe £1000000 I might have let it slip but it was for only £1500.....never never again
DO NOT USE CLOSEBROTHERS, took a vehicle for 14k and ended up paying 18k rang both closebrothers and the dealership on Tue same day to cancel, no help at all, apparently I have signed my life away. Comlete waste of a company, money snatching company, rand customer sercoes the lady on the phone was not helpful at all, PLEASE AVOID AND READ CARFULLY YOU WILL ONLY REGRET - shambles of a Company even the dealership told me they work alongside with close brothers so that’s how they make their money and they will not cancel - worst or Tue worst so as a customer no cancellation Period no flexibility
Avoid this company at all costs they have lied for years saying I made a claim on my vehicle which never happened, when I go to renew my insurance it flags up increasing my premiums,I soon as I made a renewal with another insurance company.🦈🦈
Got an email today to say my agreement is coming to a end very shortly… this is my second time using Close Brothers and would certainly use again in the future. I have nothing but positive comments regarding them the whole process was smooth and painless from start to finish.
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