Name: closebrothers.com
Telephone: 000000000
Rating: 3.7

Rob Rogers Guest

2 years ago

It was a pleasure to deal with your…

It was a pleasure to deal with your company from start to finish . Thank you

Date of experience: Jul 05, 2023

Winston Turner Guest

2 years ago

This is my first time of coming into…

This is my first time of coming into contact with this Finance Group. Their service is fantastic as the dedicated staff never leave you in the dark, always providing update on how the application is going. I don't have any reservations in recommending them to prospective car finance applicants.I can only say bravo for providing excellent service to humanity.

Date of experience: Jul 05, 2023

Israel Bell Guest

2 years ago

How lovely to deal with a company who…

How lovely to deal with a company who you can actually speak to and not just be another number. Great service and would definitely recommend you.

Date of experience: Jul 04, 2023

Charl Guest

2 years ago

Had finance for 3 yrs with them and…

Had finance for 3 yrs with them and never had any problems with them it all went smoothly would recommend them to anyone 👍

Date of experience: Jul 04, 2023

Simon Y. Guest

2 years ago

Kept me in the loop at all times.

Date of experience: Jul 04, 2023

Edna Howard Guest

2 years ago

Close brothers complaints department is awful

Close brothers complaints department. The service I have received so far is shocking. Don’t answer the phone or return calls when voicemails left or return emails. Can’t get through to my case handler even when I manage to eventually get someone to answer. Trying desperately to resolve the issue and have reported lack of correspondence several times. No change. Incorrect information given to assessor that has looked at my vehicle so the assessor went off a presumption on history of vehicle. I’m hoping someone from close brothers looks into this review and I start getting some correspondence.My complaint handler has now been in touch and is looking into it all. I am hopeful this will be resolved soon.

Date of experience: Jul 04, 2023

TH Guest

2 years ago

I'm a current customer but when I try…

I'm a current customer but when I try an open a new savings account it tells me it can't verify my identity => StooopidThen today I try and log on I get this message "ErrorService is currently down. Please try again later."That's why finance muppets shouldn't try their hand at tech

Date of experience: Jul 04, 2023

Kibuck Guest

2 years ago

Right from the beginning they were very…

Right from the beginning they were very courteous and every month sent a reminder with the details of when and how much the next direct debit would be taken.I would definitely recommend them.

Date of experience: Jul 04, 2023

LP Guest

2 years ago

I have just paid my final payment of a…

I have just paid my final payment of a 3yr arrangement with close brothers ,I personally found the process easy and smooth to obtain an arrangement for my car and thought the rate of interest was fair .I paid all my payments on time so i never had to have any dealings over anything ,received a yearly statement keeping me updated on the balance ,going by my own personal experience i would definitely recommend and would have no hesitation in using them again .