Review Time
The bus collection was a lottery, very badly managed. I did as requested and phoned when we got our suitcases but this counted for nothing as the drivers were not checking the order of collection. We were one of the last onto the third bus after a very long wait. We were at the front of the queue, but there was an APH bus on the stand and the Cophall bus driver opened the doors when he stopped behind it. This meant the end of the queue was by the doors and us now at the back. Not happy. We have used Cophall Parking for over 10 years and this has been our worst experience. 14/08/2025 00:10
Cophall parking was easy to book, easy to find, and overall it was a very smooth process getting to the airport. The problems started upon our return, they told us to call them when we landed, it was just gone 1am and almost 2am once we had been collected. Once I got my car keys back, I had a warning light on my dash to check tyre pressure - they had parked my car in a pile of broken glass. My handbrake no longer works properly either as whoever parked my car has ripped it up so hard that the cable now needs to be replaced.I will not use this car park again, as with the terms and conditions there is nothing I can do. Think twice before booking, I was only out of the country for 6 days.
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Cophall Parking Gatwick has over 30 years of experience providing Park and Ride services for Gatwick Airport. With our close proximity to the airport and our frequent bus transfers, Cophall Parking is the regarded by many as the most convenient Park and Ride service at Gatwick. Our 2000 space Car Park bears the prestigious Park Mark Award and is police checked for safety and security.See more
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