cozyearth.com

4
4 Based on 784 reviews

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Average Rating

4

/
5

784 Reviews

5 Star
64%
4 Star
9%
3 Star
4%
2 Star
4%
1 Star
20%

Filtered Reviews

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Review Time

Sabrina
Cozy Earth products are excellent

Cozy Earth products are excellent. Shipping is quick, products are as described, and prices are fair.

5
Date of experience: Dec 16, 2024
Leamon Smith
Poor quality and customer service

Bought a loungewear set as a holiday gift. Order placed at beginning of December, email said a shipping email notification would follow. When none did, after almost two weeks, I emailed to follow up. Suddenly, within a day, I received a shipping notice. Product arrived in a few more days. As soon as I opened it, I saw a huge flaw (discoloration) front and center of the top. It was obvious it should never have been sent out. It was unwearable and definitely ungiftable. I called to see if a replacement could be sent in time. Not possible - my size/color was out of stock. Requested a refund, but I would have to pay return shipping. I requested a supervisor, which ended up with my shipping being paid by them. Anyway, poor order management (what if I never emailed them), poor quality control (sending a clearly visibly damaged product), and poor customer service (without my advocating I would have had to pay shipping to send back something that was obviously damaged and no one would purchase/wear). Will never shop there again. Especially not for a gift. Not a trustworthy vendor. Giving 2 stars because at least I got my money back.

2
Date of experience: Dec 16, 2024
Elektra
Softest sheets ever!

Softest sheets ever!! Look forward to going to bed at night. Lightweight also!

5
Date of experience: Dec 16, 2024
Cora A.
LOVE my cozy sweatshirt and sweatpants…

LOVE my cozy sweatshirt and sweatpants set! So comfy and soft. Fast service too!

5
Date of experience: Dec 15, 2024
Sid Sanders
website unreliable

The products are good, even though they are pricey. However the website was horrible, inconsistent prices showing up in the cart. I will never waste my time ordering online from this website.

3
Date of experience: Dec 14, 2024
Waldo B.
I purchased two robes from cozy earth…

I purchased two robes from cozy earth for Christmas because I heard Dr Laura recommend the product. I kept one for myself and the first time I washed it, there were strings hanging from the sleeves and all over the robe. I had to cut them off. The robe is not cozy but heavy and rough. It is also made in China. Had I known that, I never would have purchased the robes. That is totally on me for not checking! In addition, this robe is very expensive and not worth the expense. My advise… DO NOT BE FOOLED! They also did not offer to reimburse me when I complained about the product. I will NEVER purchase any cozy earth product again… and I hope no one else does either.

1
Date of experience: Dec 14, 2024
Henrietta Rogers
The comforter and duvet and the bamboo…

The comforter and duvet and the bamboo sheets are the absolute best in your bed! Once you experience them you cannot go back to the regular comforter and sheets!

5
Date of experience: Dec 13, 2024
kenzaza008k95
I will be living in the Woodland…

I will be living in the Woodland Creatures pajamas. So whimsical, soft and comfortable. The print is beautiful and they are the perfect weight for all seasons. Between the pajamas and my Cozy Earth sheets I may never leave my bed! I am 5’3, 116lbs and wearing a small. 💜💜💜

5
Date of experience: Dec 13, 2024
Janelle Brooks
Absolutely worth the hype

Absolutely worth the hype! These towels are the softest, most lux, & most absorbent! Sheets are undeniably the greatest quality. I’m sold - a firm believer & would recommend to anyone. You spend so much of your life in bed - make it a sanctuary.

5
Date of experience: Dec 13, 2024
Josephine Sanders
Five stars for service

Five stars for service. 10 stars for products. I bought bamboo sheets, and multiple pajama sets. And am planning to buy more after the 1st of the year. The clothes are incredibly soft. And I think bamboo sheets are even softer than the PJ’s! Ordering is easy, fast.

5
Date of experience: Dec 13, 2024

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