Review Time
Dishonest even from the very beginning, they have no ability to pick the phone up and to calls emails, the dishonesty comes from the very top an hour god's earth they have managed to get past the regulator is beyond me the license should be removed immediately they have caused me nothing but distress, and when you've got senior managers dealing with their own complaints tells you everything you need to know about the company!!
Would give zero stars if I could nothing but lazy scum sent multiple text messages saying iv failed to send in annual review forms ring up they say oh yes we got it don’t worry next day another one they never reply to any emails avoid at all costs
If I knew what I was getting into, I wouldn't have bothered. E.g I was accepted for car finance on the condition that creditfix would.ok it. 3 weeks later I have heard nothing. I emailed them to ask how they are proceeding. I got back such a bitchy email. Thanks to them the finance Company has had to take me off the books. Plus if you are looking to rent privately forget it. I asked if I could pay more as to end my IVA early, the told me.i would.have to pay 10 grand for a 6 grand agreement...oh I still get threatening letters from one of the companies they are supposed to be ealing with. Absolutely rubbish. My advice is IVA is like a Blackhole avoid it if you can
I have applied for IVA. They start charging me immediately. For couple months they kept postponing creditors meeting. After 3 months, my application has been cancelled. They haven't even tried to inform me about situation. And still kept charging me through their app. Once I deleted the app, straight away start getting emails with offers again.
The man I tried to speak to constantly interrupted me and would not let me speak a full sentence! He had a foreign accent and I had difficulty understanding him however he was strongly verbal and would not let me finish a sentence. I put the telephone receiver down as he would not let me speak. Creditfix charges are outragious and hidden , I thought it was free help and wasn’t informed until to late to withdraw and has made my situation 100persent worse. Advice to anyone coping with dept Do NoT USE CREDITFIX !!!!!
I have a letter confirming that I do not have to pay an extra year and two months of paying five years worth now they’re saying I’ve got to pay another year but I live in a mobile home no equity but apparently I agreed to this over the phone, I’m 71 get confused, but the choices was my kids pay it off equity from the Home or E extra year I didn’t realise the phone call was legally binding. Can anybody help please?
Credit fix are quick to make you pay on there app and then take your money again from a direct debit when the app does not speak back to the system so they take your money twice and then 2 weeks to refund the money? left me with nothing i cant even get food!
Terrible company hard to get hold of, never gave me full rules of restrictions and they put them on bank accounts without you knowing and the bank told me this ,and they still carry on putting restrictions on after a year , don't know where I am don't know what they are going to do next they have full control of your finances be very careful Its like prison .
Also having problems with them. Annual reviews what annual review. Only had one since been with them. I dont even know who my IP is . But according to the creditfix app all my payments are upto date funny that when I missed a couple . So emailed creditfix nothing even seeked debt advice which I am to put a complaint . Also got a resolver case in now as I not going to pay anything until a decent human being does their job and get back to me
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CreditFix is a nationwide consumer advocacy firm dedicated to removing inaccurate and outdated information from credit reports to build consumer credit.
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