Review Time
More problems again with Creditfix, fobbed of from pillar to post as usual when you contact them. A dispute over the total they say I owe, which has suddenly gone up and nobody will give me the answer why. I asked to be put through to Sam Warburton but nobody will do this. Just want a straight answer not all the rubbish the advisors keep spouting. If anybody is thinking of taking an iva through these don't as they're very helpful at the beginning but then the care for the customer vanishes. Been a nightmare since I've been with them.
If you send money thru cash app please call customer service at 1.855.351.2274, please do not send BitCoin you will not get a refund and it can not be traced. This is not a company just a guy that need money and will use anyone to get it ! ( Roy ) not a real name with 3 phone numbers and a bogus website. DO NOT USE THIS PERSON.... ( WARNING ) ( FRAUD )....
When I first signed with this company they were really good. They also told me to write a good review! But I've just had the most vile woman on the phone because my payment is a couple of days late as I get paid every last Friday. She demanded that I send her my payslip to prove that I get paid on Friday and was insisting that I make some kind of payment today even though I pay them tomorrow! I told her I'd rather just pay tomorrow in full and she insisted that it was "for my best interest" that I make some sort of payment today. I told her I only have £20 left in my account and I'd rather pay in full tomorrow and she actually said: it's 4.10pm and you get paid tomorrow, what could you possibly need that £20 for... absolutely vile and reduced me to tears on the phone. Then demanded an explanation as to why my payment was late and then proceed to insinuate I was lying about my reason. Absolutely vile customer service. You should be ashamed of yourselves. Everyone has a different reason for debt. It's not always black and white. It's even worse with the current cost of living that they haven't even accounted for...
Horrible company feel like i have been scammed and robbed. They do not do there job properly, they constantly lie and make promises to there customers i have been waiting for a update for two months calling every couple of days. They promise the team will get back to me but never do. I advice you to USE another company go bankrupt or work out another means for your situation PLEASE DO NOT USE THEM. I have payed this company over £1000 and debts i have put into a IVA have not been payed. And my creditors have now attached direct to my earnings do not use them.
They have made many, many administrative errors in the past year. We updated them with our incomings and outgoings & because of their SEVERAL errors we were unable to pay off the IVA early - despite them telling us the lump sum was accepted.Absolute joke of a company.
Absolute JOKE! Little to no respect. Promises of getting your case sorted and that you'll receive a phone call and emails and yet they never get back to you. Called up in regards to our case needing a letter of approval and 4 weeks later still waiting. With calling every other day and being promised that it's all sorted and we will be receiving the letter needed in a couple of hours, nothing ever shows up. Then they stop noting things down on your file so there's no record unless they find your call recording. And to top it all off they have expectations of you paying more then your debt total, expecting for you to pay more each year upon review (I was asked to pay over £400 more a month on my first review which was no where near affordable) but even if you increase your payments you're still expected to pay for the full term of your contract.Please be aware that your creditors accept a total affordable per month to clear debt. You are NOT obliged to increase your repayments. Especially if they're not affordable to you. After asking why I would be paying more which cleared my debt and then some but yet wouldn't lower my time or repayment, their response was that my money is to compensate. When i asked what my (extra) money was compensating I was told it was all within my agreement and I had signed it. Upon going through the agreement, there was no mention on having to increase per year to compensate.
This company has made my life a living nightmare. I lost my dad in June 2021 and in April of the same year this horrendous company wanted or rather forced me to go into an IVA when my dad had just had a blood clot to his brain and was dying they absolutely disgust me i was not in the right head space to deal with anything let alone my debts. I remember i said to them cam you give me a week to think about it i need to speak tomy dad today on face time so when i was ringing my dad these scam artists rangme and pushed me straight into it they wouldn’t take no for an answer. They also bought debts that had already been paid for i know that for a fact as i have the proof. They also forged my signature and lied about how much income i was on and they also tried taking more money out of my bank account so i had to cancel my Direct Debit. I wish i had never met this company they are dodgy as hell and have lied to me throughout and i am now reporting them to the Financial Ombudsman. Please don’t go with this company AVOID AVOID
I first gave this company excellent review as was told to by the staff I was dealing with at the time!! Yeah I wonder why!! 1 month on and this company is a bloody nightmare to deal with. No replies to emails yet at first hounded me everyday till I signed then I'm constantly ignored!! Told refund on its way.. more lies. Stay clear choose another company!!!
I don't know where to start, What an absolute amazing service,Myself,I haven't ever really been in alot debt until recently where I decided to start a business ( which was impossible to run though covid etc,Managed to run up a fair bit of debt,Had no where to turn really credit fix got recommended by a friend, Was the best thing I ever done, I spoke I felt comfortable my mind was at ease! The staff were very considerable and talkative( was like talking to someone I know!I dealt with Gavin JonesI literally can't praise the gentleman enough he even took time out of his family time to answer questions or queries I had! I can't explain how much that meant! And how gratefull I am Thankyou so much kirsty
Don’t get fool by these people they put me in more debits and more problems they only care about the monthly payment they took every month with no result the creditors still sending me letters and emails and phone calls and this company don’t even respond to my emails I advice people don’t get scam by them they mess up my life and put me in more problems and debits
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