Review Time
I entered into an IVA in April 2016 eand fog company was taken over by and then the troubles started. They organised a creditor reviewed and lied by saying I had agreed a 24 month extension which never happened. When I retired I wrote to them explaining the substantial loss of income but they ignored it and wanted the same money as I was working. Finally, after 8.5 years my IVa completed August 2024 and it is now April 2025 and no Completion Certificate.
Never use Creditfix my Iva finished November 2023 they never got round to settling it therefore has stayed on my credit report. A year and a half on still in the process of getting it finalised they’ll tell you what you want to hear but do nothing about it
Creditfix have been a massive help.to me all through my IVA. I had to take a couple of payment breaks at the begining due to a brief drop in employment but was soon sorted. Received my Closure pack a bit later than expected. But on the whole I had no issues with them
Used this company years ago file closed but all of a sudden many years down the line money has started coming out of my bank account again Tried calling and getting nothing Tried the live chat and nothing They were useless when I had the actual IVA with them now even worse Avoid
I finished my IVA in October and I’m still waiting for them to finish the paperwork. The debt is still outstanding on my credit file. I have contacted them several times to be told I’d have the paperwork in 2 weeks, that was at least 6 weeks ago. They are amazing and helpful when setting up the IVA but as soon as you finish your obligations, they do not want to help at all. Very disappointing!
Shocking, disgusting to name a couple of the words to describe this company. Don't do it, there's a better way than what this company can offer. Dreadful communication unless they want you money. I'm try to pay it off early and all I'm getting is delay tactic after delay tactic. It takes over a week to respond to an email. You speak with someone and they the goalposts change to suit them. 3years of a nightmare that nearly made me want to take my own life. Do yourself a favour and avoid at all costs.
From a total debt of £17,000 my debt to pay back is £6600. Ive paid half of this when my father sadly passed away leaving me a little money. To clear the IVA they don’t want the outstanding £3000, or the remainder to make it up to £17,000. They want an additional £29,000, on top of the £3500 already paid. I’ve told them they will make me homeless and the advisor has completely ignored my request to make a complaint which I sent over a week ago. The greed and disregard from my grief and circumstances disgusts me. I feel like I need to take this to the Financial Ombudsman and BBC Watchdog. I’m still grieving and taking all my dad’s money is heartbreaking. I hope he haunts them.
I given zero star I have been with creditfix for nearly 3 years and I couldn’t pay because of my financial situation I called Creditfix to termination my account they threatening me it made me realise that I am being scammer I ring them many of times and sending email they ignored me Creditfix is pulling the customers down and ruined us I pray that new people see this reviews before join Creditfix Why not we all support to each other taking them to court
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CreditFix is a nationwide consumer advocacy firm dedicated to removing inaccurate and outdated information from credit reports to build consumer credit.
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