crooksncastles.com

1.6
1.6 Based on 117 reviews

Online clothing store for them crooks and gentlemen. As they sat behind every castle is a crook. Men and women tshirts, jeans and other clothing....

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Average Rating

1.6

/
5

117 Reviews

5 Star
12%
4 Star
3%
3 Star
4%
2 Star
2%
1 Star
80%

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Armistead P.
Don't Buy The Bundle From Crooks it's a scam

hi i have recived the long sleeve t shirt the ungrateful tshirt a beanie hat and the crooks shoulder bag I am missing sporty block hoodie, broken crooks hoodie, and medusa ribbon t.  the sweaters are valued at 80 each and the bundle is 172$ so your company ripped my off heavy I'm starting to suspect they are selling product that they don't have. bad company used to like them but they really are crooks they will rob you so don't purchase the bundle save your money and shop elsewhere that will actually take you seriously. I still haven't gotten an email back about what's going on with my order..

1
Date of experience: May 27, 2020
Bartholomew Sanders
Horrible customer service, company is not the same as before.

They took payment immediately for my order. After 5 weeks without shipping my order I tried contacting the company. No response to emails, they were quick to respond on social media tho. I asked for an update and if the items I ordered were in stock and shipping anytime soon. They told me it's impossible for them to see if the items I paid for were in stock and had no idea when they would ship. Their website states no refunds during the pandemic. I was offered a refund right away tho. Money was refunded instantly, then I went and left a review on their Facebook page of my experience. They removed the review and blocked me on facebook after posting. I have been ordering clothing from them for 10 years now, extremely disappointed with their company.

1
Date of experience: May 24, 2020
Rami
You will get robbed if you order from…

You will get robbed if you order from their website.

1
Date of experience: May 12, 2020
Ab Adams
They should just be called Crooks

They should just be called Crooks. Take the money....no response and no refund.

1
Date of experience: May 07, 2020
LH20
This is ridiculous.

This is ridiculous.. it's almost been a month that I ordered 3 different mask that cost me almost 60dollars and I have no update on the shipping what's so ever.. it even says unfulfilled so I do not know what is going on if I'm getting my order or I'm just pretty much losing my money getting scammed.. fck man I get it with this corona virus situation but common as business you guys should be able to atleast communicate with your costumers and give them update rather than just leaving them behind since yall got the money already... at this moment I just want my money back.. or I'm just taking this as lost.. which fckn sucks ..

1
Date of experience: May 03, 2020
Douglas Cook
Horrible customer service

So i ordered more tnan a month ago, i ordered 2 hoodies and 1 shirt for $180 the same day they released it!!!!, couple days later they have this deal 2 hoodies and 3 shirts i think for $150 and a beanie as a gift, my ordered was not shipped yet, i emailed them about it, they just ignore it, month later i get notification about refund of one of my item, because it was sold out, i otrdered month ago, so they did not even start to ship it yet!!! I emailed them again, no response. I get it it is quarantine time, but they send me email everyday about that stupid promotion, and they active on their instagram. Their clothing is good, don't get me wrong, that why i kept ordering from them, for years, but this time i am done with them, they can't even answer email.

1
Date of experience: Apr 29, 2020
Same I’ve ordered from them several…

Same I’ve ordered from them several times and half of them they sent the wrong item but never reply back to me. Love there stuff but it’s not worth getting if they don’t even send the right shirt. I think it’s pathetic and so easy to fix but they don’t screw em

1
Date of experience: Feb 01, 2020
Cody Wright
Placed an order from their website

Placed an order from their website, they sent me the wrong size. Instead of a refund They gave me an online gift card in the amount of the items. Tried to use the gift card and it doesn’t work. Sent numerous emails and have not received a reply.

1
Date of experience: Oct 24, 2019

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