crooksncastles.com

1.6
1.6 Based on 117 reviews

Online clothing store for them crooks and gentlemen. As they sat behind every castle is a crook. Men and women tshirts, jeans and other clothing....

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Average Rating

1.6

/
5

117 Reviews

5 Star
12%
4 Star
3%
3 Star
4%
2 Star
2%
1 Star
80%

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Charlton Baker
Would rate 0 if I could SCAMMERS

Would rate 0 if I could. Go to the Federal trade commission site and report these scammers Don't be afraid to report the scammers. I've made a complaint and I know alot of others have too. If you're pissed off about these losers stealing your money and giving you nothing then report them. Don't be afraid to ask your bank about disputing the charge and opening a fraud case because thats all that's going on here is fraud and you will win.

1
Date of experience: Jul 14, 2020
Jayce H.
Has not shipped my order after 7 weeks

Has not shipped my order after 7 weeks. Refusing order cancellation. Filing dispute through my bank. Do not order from these guys.

1
Date of experience: Jul 08, 2020
Absalom Smith
Order never received. Poor customer service.

Placed an order online May 17th for a “special sale”. I should’ve known it was to good to be true. As I write this post on July 6th, my order is still nowhere to be found. My patience has expired! Filing a claim with my bank to get my money refunded.

1
Date of experience: Jul 07, 2020
Willy P.
I wish I could rate This a zero

Update* I wish I could rate my experience a 0 but that isn’t aloud, This is now day 40 of my order not being shipped out and it’s beyond ridiculous.

1
Date of experience: Jun 24, 2020
Gail Morris
thieves

Terrible shop! Terrible service! Paid for goods in March! The goods have not been delivered until now! There is no help and solution from crooks! Total fools! I solve everything with the police and the bank! It's a scam!

1
Date of experience: Jun 22, 2020
LK88
If zero stars were an option I would…

If zero stars were an option I would pick that. Placed an order on May 15/2020 and didn’t receive anything from crooks except more emails to buy more crap. Emailed customer service to get a tracking number on May 28/2020. No reply to date. Requested a refund today let’s see how it goes. Don’t recommend giving them your money I honesty don’t know what they are doing.

1
Date of experience: Jun 09, 2020
Ginny S.
I placed two order of 210

I placed two order of 210 And 310 Nonews no emails backand I can’t get my money back Please cancel all my orders If they don’t comply take legal actions as I am The one person who should get crooked it’s crooks and castles

1
Date of experience: Jun 09, 2020
Clare
Fool me twice

Fool me twice! I ordered a hoodie and mask on April 9th 2020, on April 26th I emailed customer service about my order and received the standard "COVID" delay email. On May 1st 2020 they refunded me the hoodie, but sent the mask. I ordered another hoodie May 2nd 2020 (this is where I went wrong honestly, thinking round two would be different) and had to email them again on June 6th 2020 about my May 2nd order and received the same COVID email. My hoodie hasn't been picked or packed. I just do not understand a 35 day delay on any order no matter what. They take the funds but then sit on the product...it is a mystery what they are doing.

1
Date of experience: Jun 07, 2020
Gerard
BRUTAL

customer service is horrendous. Sent email after email for an order that was placed 5 weeks ago. No response until I messaged them on Facebook. They said my order was waiting to be shipped. A week after that they refunded half my order. No explanation why. Still waiting for my product to arrive and it has now been 7 weeks.... no other company takes this long during the pandemic. Will never buy from them again. Do not trust anything on their ads or website. They do not care about customer satisfaction. Buyer beware.

1
Date of experience: Jun 02, 2020
Trisha Foster
I would say horrible customer service…

I would say horrible customer service but they just never responded. I ordered masks due to the covid-19 pandemic. and unfortunately my first order arrive and they dont fit my face (not to mention the low quality), so i messaged them asking if they could cancel my other 2 orders. Now a month later after multiple support emails, that they just never responded too, I am sent tracking for the other two orders.so be aware, just like other people seem to say they just dont respond if you have an issue apparently

1
Date of experience: May 30, 2020

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