Review Time
Looooove the brand! But every time we buy, there is a mistake in our command… like today! I have 2 black bras and they sent me a grey bottom?! And on the website it’s still saying there is black bottom and they are my size so why did I received a grey one??
I've shopped and supported this company since the beginning. I saw Snoop and Death Row might be affiliated with Crooks and Castles... sadly that isn't a good thing. I placed an order on January 20th and nothing has shipped out yet. DO NOT ORDER FROM THE ONLINE STORE. Find their stuff at Ross, Burlington and Marshall's. I'll never purchase from them again.
Ordered an outfit a week ago still has not shipped. Will update my review if they ship it anytime soon and if it doesn't ship and I get refund I'll be sure to give 1 star.EDIT: it has shipped 1 week after order, hopefully it's good quality Edit 2: I have made multiple orders and they seem to always ship in a timely manner. The clothing is good quality as well. It's quickly become one of my new favorite stores to shop at for unique clothes. Well done crooks.
Horrible customer service… two orders both times were short items and was given credit but I can only use the credits one at a time which result in shipping fees as well. I think this is a way for them to get you to buy more products to avoid the shipping fee. They complex ignore you when emailed and tbh the quality of the clothing is junk, no idea where they get off a charging such prices it looks like I sewed it lol! Starting to think they’re likely knock offs. I also got a better quality elf on a shelf from a seller in China that was on Amazon. Wouldn’t shop there again and ended up with no Christmas presents for some members of the fam.
I honestly should have checked their reviews as well. Like the majority of their customers that were screwed so was I. Their service is absolutely appalling and I would never recommend them to anyone. If you want to buy their clothes go to their many vendors but never buy online. PATHETIC!
I ordered 4 pieces and only received 3, the fourth one took a month and because of that I will have to pay twice the fee for a single purchase because I am buying from Europe. No one responds to my emails. and the sweatshirts don't have any quality, they just look like a long-sleeved t-shirt. I don't know how celebrities with the name to defend are associated with such a low brand.
I just got me order from Crooks and Castles and everything was perfect! I ordered more than 10 items. All pieces were included and came in within 10 days. I was worried after reading the reviews but I'm very pleased and will order from them again! Don't listen to all the negative reviews ☺️
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Online clothing store for them crooks and gentlemen. As they sat behind every castle is a crook. Men and women tshirts, jeans and other clothing.
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