crutchfield.com

4.7
4.7 Based on 1.4K reviews

Free Shipping with delivery in 3 days or less and Lifetime Tech Support with your purchase. Call 888-955-6000 for custom-tailored advice on audio/video electronics for the Car and Home....

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Average Rating

4.7

/
5

1.4K Reviews

5 Star
90%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
4%

All Reviews

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Review Time

Danny Grady
Fast shipping, knowledgeable associates, no fuss customer service. Their website is well designed

Fast shipping, knowledgeable associates, no fuss customer service. Their website is well designed and a breeze to use. The gear selection is as vetted as a mass market retailer gets. Easy returns. You just feel secure making a massive purchase here. Easier than any big box local retailer.

5
Date of experience: Feb 11, 2026
Aruma_Kun72
Exceptional Support for Product Guidance

I contacted customer support for assistance with a product, and a representative named Ethan responded. He understood my requirements for a specific task. After I disassembled my device and modified the speaker wires, he suggested an RCA converter, which worked perfectly. I truly appreciate the help!

5
Date of experience: Jan 21, 2026
Jodie L.
My Journey to an Upgraded Audio Experience

I aimed to enhance my audiophile experience and dedicated considerable time to selecting my new system. I read reviews, watched online videos, and visited various stores. Eventually, I contacted a service for assistance, which turned out to be the best choice! A representative guided me over the phone, followed by conversations with two other team members and their sales manager. All were consultative and attentive. I never felt pressured or hurried. The entire process, especially with the first representative who was friendly, thorough, and knowledgeable, was remarkable and enjoyable. When my products arrived at home, I faced some setup challenges, but the support team guided me through it. Now, I can't imagine my home without the items they helped me choose. Thank you to the team for your professionalism and meticulous attention to detail. My shopping experience was truly a delight.

5
Date of experience: Jan 13, 2026
Cardew W.
No complaints whatsoever; excellent experience.

I have no complaints at all. The product matched the description perfectly, and the delivery was impressively fast. There was a minor technical error in the setup manual, but it was insignificant and not the fault of the company.

5
Date of experience: Jan 11, 2026
David Hughes
Great support for troubleshooting my system!

I was experiencing issues with my subwoofers. After reaching out to the technical support team, I found everyone I spoke with to be extremely helpful. It took me a few attempts, as I thought my setup was correct, but I discovered the subwoofers weren't connected properly. Now, everything sounds fantastic!

5
Date of experience: Jan 07, 2026
Kane Morgan
My go-to site for DIY equipment orders

This is the only platform I trust for ordering equipment for my DIY projects. Almost all items come with installation accessories and detailed instructions. They also offer an option for prewiring for a fee, which is worthwhile even for those who are experienced.

5
Date of experience: Dec 22, 2025
Carlile
Outstanding service

The service is exceptional. Their customer support is the best I've ever experienced! I plan to fulfill all my vehicle audio needs through them as long as they have what I need.

5
Date of experience: Dec 22, 2025
_LegendaryYT81
Detailed installation guidance provided

Supplied all the essential installation instructions and sent the correct parts… installation went smoothly at a great price.

5
Date of experience: Dec 20, 2025
Clinton Wright
Experienced representative

The representative was very knowledgeable and helped me assemble a system that I can't wait to set up. I've worked with this person before, and their expertise and honesty assisted me in creating a system I love. A fantastic employee. In the future, when I need more equipment, they will be my first contact for the best value.

5
Date of experience: Dec 19, 2025
Booth
In-depth explanation of the radio

They took the time to provide a thorough explanation of the radio.

5
Date of experience: Dec 19, 2025

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Business Details

  • Free Shipping with delivery in 3 days or less and Lifetime Tech Support with your purchase. Call 888-955-6000 for custom-tailored advice on audio/video electronics for the Car and Home.

  • call 8889556000
  • language https://www.crutchfield.com

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