Review Time
Still waiting to have the installation working correctly. Multiple emails with no reply. Multiple calls to voicemail. If I did get through to a person, told they would call in the morning, guess what…..no call. Avoid at all costs as the customer service is lacking and have spent a substantial amount of money for a system that doesn’t work. Very disappointing. Not really one for leaving reviews but I am at the end of my tether with these people.
Be careful about this company. They moved my installation dates many times. Tried to contact the sales guy Rod and his phone always goes to voicemail. Spoke to Cloe and she said she will come back to me in a few hours, but no update for many days. calls to her phone go to voicemail. Emailed both of the above and customer services, but no response yet.This team may have done a handful of installations in the beginning to gain goodwill, but I don't think they are doing any business at all now.If the customer service before the sale is like this, imagine how it will be after you spent your hard-earned money!
Be careful about this company. They moved my installation dates many times. Tried to contact the sales guy Rod and his phone always goes to voicemail. Spoke to Cloe and she said she will come back to me in a few hours, but no update for many days. calls to her phone go to voicemail. Emailed both of the above and customer services, but no response yet.This team may have done a handful of installations in the beginning to gain goodwill, but I don't think they are doing any business at all now.If the customer service before the sale is like this, imagine how it will be after you spent your hard-earned money!
Deege Solar are a dedicated team with a mission to bring energy generation to the nation, in spite of an extraordinarily challenging market. From quotation to delivery, installation & commissioning; the entire team have been dedicated, hard working & honest professionals in every regard. I work in the automotive industry which has been plagued by supply chain issues (shortages, price hikes & logistical problems) since the COVID-19 pandemic started. Solar PV systems use many of the same components & materials so when it became apparent that the original delivery date could not be achieved due to these same global supply issues, we rescheduled the installation plan and Deege stuck to it relentlessly, providing regular updates & confirmation. The admin team is quite small at the moment so it takes a little patience to contact them at times but they know their technology, they know their installers and they know what their customers need.
After much research I decided to go with deege solar for my installation with energy prices rocketing I needed to react With 11 Hyundai 415w panels installed with a Growatt system had a hot water controller as an extra Everything was to the point from start to finish My install date wasn’t changed and all went ahead as planned Really happy man thank you
Deege Solar are a dedicated team with a mission to bring energy generation to the nation, in spite of an extraordinarily challenging market. From quotation to delivery, installation & commissioning; the entire team have been dedicated, hard working & honest professionals in every regard. I work in the automotive industry which has been plagued by supply chain issues (shortages, price hikes & logistical problems) since the COVID-19 pandemic started. Solar PV systems use many of the same components & materials so when it became apparent that the original delivery date could not be achieved due to these same global supply issues, we rescheduled the installation plan and Deege stuck to it relentlessly, providing regular updates & confirmation. The admin team is quite small at the moment so it takes a little patience to contact them at times but they know their technology, they know their installers and they know what their customers need.
After much research I decided to go with deege solar for my installation with energy prices rocketing I needed to react With 11 Hyundai 415w panels installed with a Growatt system had a hot water controller as an extra Everything was to the point from start to finish My install date wasn’t changed and all went ahead as planned Really happy man thank you
Thank you to everyone at Deege Solar, we’re harvesting sunshine! We could not be happier with the service we received from the initial consultation through to the quality of the installation.Special thanks to Richie and Johnny for their meticulous work, attention to detail on getting the panels in the right position was key for us, you made sure that we were 100% happy with your work before you left the site, really appreciated. Also to Nick, whose electrical work was super tidy with all the wiring and units installed perfectly. Amy and Kate your regular updates and throughout the process were really reassuring, thanks for coordinating everything in such a friendly way. There are lots of companies installing solar/battery systems, for a good value and a quality installation, I’d highly recommend Deege Solar.
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