Review Time
Install date moved x 3. Unsafe and untidy work carried out, this was to the extent of using one of my chairs to stand on to access the loft! I was told price included scaffold or the correct access equipment to work on the roof, no such thing used just a ladder. Electrician slipped in loft and as he had not used correct ladders again and I had to help with lowering him down. No electrical testing carried out, when installing a new DB and circuit this is going against the electrical wiring regulations. No handover documents still received, several chases to no avail and still not finished after 3 months! All in they are unsafe, unreliable, poor communication as they can only ring you when they want money. Shop around and avoid.
Few delays in getting things done due to demand but once the guys were here they did an excellent job. Really friendly, knew their stuff, explained everything, always made sure I was happy and clearly take pride in what they do….they did a really tidy job - aesthetically looks fantastic and works like a dream
Install date moved x 3. Unsafe and untidy work carried out, this was to the extent of using one of my chairs to stand on to access the loft! I was told price included scaffold or the correct access equipment to work on the roof, no such thing used just a ladder. Electrician slipped in loft and as he had not used correct ladders again and I had to help with lowering him down. No electrical testing carried out, when installing a new DB and circuit this is going against the electrical wiring regulations. No handover documents still received, several chases to no avail and still not finished after 3 months! All in they are unsafe, unreliable, poor communication as they can only ring you when they want money. Shop around and avoid.
Few delays in getting things done due to demand but once the guys were here they did an excellent job. Really friendly, knew their stuff, explained everything, always made sure I was happy and clearly take pride in what they do….they did a really tidy job - aesthetically looks fantastic and works like a dream
Having searched the market for a good solar installation company, we finally put our trust in Deege Solar to install our batteries and inverter. Although our installation date was changed due to the high demand, they were very apologetic and kept me informed throughout. Mick the Engineer was professional and worked hard throughout the day. My system is up and running and working well.A job well done and wish you all the best for the future.
Having searched the market for a good solar installation company, we finally put our trust in Deege Solar to install our batteries and inverter. Although our installation date was changed due to the high demand, they were very apologetic and kept me informed throughout. Mick the Engineer was professional and worked hard throughout the day. My system is up and running and working well.A job well done and wish you all the best for the future.
I recently had a 10kwh system and battery storage installed. I think due to the vast demand, there were a few hiccups along the way, but it was understandable. The management even gave me a small goodwill gesture to apologise for the delays which was brilliant. The installers were great and did a very good job. But the best thing is the help I have had from Chloe Copping after the install. Once again a couple of slight issues but with the help of Chloe they have been sorted super quick. This is the area that I look at in a company and one that shows the value of customer support. Whatever you are paying Chloe, I can guarantee it’s not enough as the value she provides to the company is second to none!!!
I recently had a 10kwh system and battery storage installed. I think due to the vast demand, there were a few hiccups along the way, but it was understandable. The management even gave me a small goodwill gesture to apologise for the delays which was brilliant. The installers were great and did a very good job. But the best thing is the help I have had from Chloe Copping after the install. Once again a couple of slight issues but with the help of Chloe they have been sorted super quick. This is the area that I look at in a company and one that shows the value of customer support. Whatever you are paying Chloe, I can guarantee it’s not enough as the value she provides to the company is second to none!!!
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