Review Time
The reorder process is very simple. If it was not for the simplicity of keeping everything the same and just ordering more, I would be looking elsewhere. The cost for checks has become extremely high and is making them not worth the money spent. There is no reason why any business or person should have to spend $300 on a normal reorder of checks.
Customer Service Above and Beyond !I have ordered checks for over 25 years for my body shop, but never from Deluxe. I needed new checks and the manager at my bank recommended I try Deluxe. I received my order and it did not look like I expected even though I saw a proof page online. I called customer service and explained my problem and asked if she had maybe a discounted way I could reorder. She told me that she could do better than that, with the Deluxe satisfaction guarantee she would replace my order at NO CHARGE. (unbelievable) We talked about what I was looking for, she understood completely and reordered my checks. I'm sorry I do not remember her name. She was professional, polite, precise, empathetic, I could go on and on. She is everything you would expect in a customer service representative. From now on I will only order checks from Deluxe, and will be referring my business friends to Deluxe. Thank you !
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