deluxe.com

4
4 Based on 6.5K reviews

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Average Rating

4

/
5

6.5K Reviews

5 Star
63%
4 Star
8%
3 Star
9%
2 Star
7%
1 Star
14%

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peter scholla
order #2056038510 Over-Promise, Under-deliver

order #2056038510 First, you double booked the payment. (Subsequently revesed one of the payments, after I called.)Second, you returned the shipment. Follow-up: Deluxe representative answered subsequent to my review saying that I shoud contact the firm. Well, 10 minutes (!) on the waiting line, then the Deluxe representative HUNG up. Also, Deluxe email (not allowed to show here) does not work.update: Just another 13 minutes on the answering line... Now rep says I should call 800-225-9540, customer care... waiting line again.Another 12 minutes on the phone. Finally, spoke with Beth who is shipping out a new order (2056165185). Her explanation is that UPS tried to deliver 3 times. That is not particulary credible because the office is staffed, we receive several packages during the week and, lastly, UPS leaves a note if nobody is there. Be it as it may - it took over an hour to rectify a problem that I, the customer, have not created.Very inefficient.

1
Date of experience: Nov 08, 2024
Edward Hall
I have only received one of the two…

I have only received one of the two binders that ordered.

1
Date of experience: Nov 08, 2024
Kumsung Lee
I had the worst experience

I had the worst experience. They were poorly made and very slow to ship. I will not be ordering again.

1
Date of experience: Nov 08, 2024
Samantha Frembgen
First batch sent to someone else. This (replacement) batch took two weeks

My first batch of checks from 10/28 was sent to someone else. My replacement batch of checks sent 11/8 was supposed to be 2 day priority. After 10 days with nothing, I had to order a second replacement order on 11/18 that actually was 2 day priority. Then, I finally recieved the first replacement batch after two weeks from the 8th. two stars instead of one star because they did at least refund my payment on those checks.

2
Date of experience: Nov 08, 2024
Check book still not delivered and…

Check book still not delivered and tracking not available.Also, ordering wasn't easy and it's really expensive.

2
Date of experience: Nov 08, 2024
Greg Stewart
Quality and expertise! THE place to purchase your checks!

This is like my 8th order with Deluxe. The quality of their products and the experiences I have had with their representatives is amazing! I usually order on line but I made an error on the order - called in and the rep seriously helped me out by correcting my issue and next day airing my (business) checks to me! Totally saved the day and totally a client for life!!! :)

5
Date of experience: Nov 08, 2024
Cheryl
Arrived quick & perfect

5
Date of experience: Nov 08, 2024
Joetta Phillips
Ordering online was a breeze.

5
Date of experience: Nov 08, 2024
Kristy
Paper quality is poor.

My order came timely, but the paper quality is very poor. I ordered a repeat of my previous order, and the quality of paper from last time to this time is very noticeable.

2
Date of experience: Nov 08, 2024
Albert Zielinski
Very expensive checks

Very expensive checks. Cost about $1.00 for each check.

3
Date of experience: Nov 08, 2024

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