diamondsfactory.co.nz

4.7
4.7 Based on 125 reviews

...

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Average Rating

4.7

/
5

125 Reviews

5 Star
84%
4 Star
10%
3 Star
3%
2 Star
0%
1 Star
3%

Filtered Reviews

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Review Time

feurious_senpai
For a large price and investment

For a large price and investment, communication is key. Being unable to contact anyone via phone and with emails not being returned initially, was worried I'd been scammed. I'd suggest improving that side of things but the product arrived and emails came nearer delivery, but it was a bit of a nailbiter. The final product is great, and delivered what it needed to to the giftee.

3
Date of experience: Oct 22, 2024
Orion B.
Confusing

Ordered something over a year ago and now I got email updates and a request to rate.

1
Date of experience: Oct 22, 2024
Delivered faster than expected

Delivered faster than expected, instructions about shipping requirements explained very well. Everything from browsing the website to opening the box was made simple and easy.

5
Date of experience: Oct 22, 2024
Ramsey T.
Love our ring

Love our ring! Was made quicker than they estimated. Quality was beautiful. Great service from start to finish. Would highly recommend.

5
Date of experience: Oct 22, 2024
Robin300404
Informative and supportive throughout

The company had a dedicated point of contact person who was on my side. Great dialogue and stayed with me all throughout the transaction with regular feedback. Knowledgeable and facilitated the design process exceptionally well.

5
Date of experience: Oct 22, 2024
Jethro Long
Delivered faster than expected

Delivered faster than expected, instructions about shipping requirements explained very well. Everything from browsing the website to opening the box was made simple and easy.

5
Date of experience: Oct 22, 2024
Lyndsay Morgan
For a large price and investment

For a large price and investment, communication is key. Being unable to contact anyone via phone and with emails not being returned initially, was worried I'd been scammed. I'd suggest improving that side of things but the product arrived and emails came nearer delivery, but it was a bit of a nailbiter. The final product is great, and delivered what it needed to to the giftee.

3
Date of experience: Oct 22, 2024
Beautiful ring and arrived quicker than…

Beautiful ring and arrived quicker than expected.

5
Date of experience: Oct 22, 2024
Ulysses Foster
Great service

Great service. Great quality ring. Highly recommend.

5
Date of experience: Oct 22, 2024
Elton Coleman
Great service

Great service, extremely friendly and helpful with great advice and got exactly what we were looking for

5
Date of experience: Oct 22, 2024

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