diverightinscuba.com

4.8
4.8 Based on 2.4K reviews

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Average Rating

4.8

/
5

2.4K Reviews

5 Star
89%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
3%

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Review Time

ZEHRA OZTURK
Thank you for your coopration.

4
Date of experience: Oct 28, 2020
Walter Fronsdahl
Always GREAT service and fair pricing

Always GREAT service and fair pricing ! Plus, the sense of urgency to get products out to us is AWESOME ! Thanks !

5
Date of experience: Oct 26, 2020
Greg Gora
Excellent customer service as always

Excellent customer service as always. Quick shipping and quality products.

5
Date of experience: Oct 25, 2020
Hugh McIntyre
As advertised

4
Date of experience: Oct 20, 2020
Austin Keener
Would def recommend speedy delivery and…

Would def recommend speedy delivery and good products

5
Date of experience: Oct 15, 2020
Robert Mcphail
From A US Army Vet ;;;THANKS;;;

I have been diving since the early 70's, and have never received the effort that your company give's to please there customers and even after the sale care enough to make sure I'm happy with the gear I bought. Evan sent me a pic of the dry suite to make sure I'm happy with it. Can't ask for better customer service. Thanks from a vet from the United States Army 5th Special Forces Group.

5
Date of experience: Oct 14, 2020
Mar Law
great quick service

5
Date of experience: Oct 14, 2020
Too much delay and poor communication…

Originally I complained of delayed shipment, but the error was mine. Got called out properly by DRI, who even offered to help me out with discounting even though this was my fault...Great service.

5
Date of experience: Oct 14, 2020
Chuck Anderson
Great service!

Sent in my drysuit to add boots, they kept in contact and the suit looks great. Not to mention the shipping discounts instead of paying standard UPS rates.Thanks!

5
Date of experience: Oct 08, 2020
Michael Zukowski
Big ups, some downs

The costumer service department are saints. The shipping department not so much. Supposedly the regulator system I order shipped, some how it got lost in the mail. But hey could have been COVID or actually lost. No big deal.So they have to wait till another comes in stock and ship me another one. Comes in and its a DIN reg when I ordered a Yoke. Ok, fine, atleast I have one now and can dive.Make a deal with customer Service for a hog branded DIN to Yoke adapter at a discount. Gets shipped and when it arrived was an off brand adapter that was the same price as I supposedly paid for the much more expensive HOG.They sent me the proper one for free.Like I said, customer service is the most important thing and it was fantastic. The order was well packaged and has worked fantastic for 30 dives this season. Getting the adapter to seal properly is a bit of a pain in the ass but no big deal. The prices cannot be beatBut the guys packing the boxes may need to up their game and the store would be perfect. But like I said covid, and many businesses went through issues.

4
Date of experience: Sep 28, 2020

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