diverightinscuba.com

4.8
4.8 Based on 2.4K reviews

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Average Rating

4.8

/
5

2.4K Reviews

5 Star
89%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
3%

Filtered Reviews

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Review Time

Fantastic customer service and follow…

Fantastic customer service and follow up. Great job every order.

5
Date of experience: Aug 22, 2023
Jamie Watts
Amazing customer service

Amazing customer service, helped me fit a custom drysuit and offered top-notch advise and guidance throughout the process. You can’t go wrong with this company!

5
Date of experience: Aug 21, 2023
Rick
easy to use web site

easy to use web site, order process.

5
Date of experience: Aug 21, 2023
Ian Walsh
Easy gift card purchase

Easy process to buy online gift card and have it delivered directly to recipient.

5
Date of experience: Aug 21, 2023
Ken Blakely
Left a drysuit for a new zipper: came back with a torn seal and a hole.

Left a drysuit for a new zipper. Paid $200 for the "front of line service". When I received repaired drysuit a week later, it had a torn neckseal and a hole in the shoulder. Interfaced with DRIS; had to wade thru their "Gosh, donno how that coulda happened, WE certainly didn't do that!" to get them to fix the problems. Then I asked for a refund of the front-of-line fee, and I got waved off: "oh gosh, only the owner can approve that, and he's uh, out of the office". That went on for a month 'til I finally got frustrated, and then they offered me not a refund, but $200 in DRIS loyalty points. Sounds OK right? Except you can only spend $150 of them at a time. Bah.

2
Date of experience: Aug 20, 2023
Christian
Great selection and communication

Great selection and communication. When an item wasn't in stock it was communicated and a substitution made. Shipping was faster than expected.

5
Date of experience: Aug 18, 2023
enrique javier lopez
Excellent product

Excellent product, great prices, and prompt delivery!!!

5
Date of experience: Aug 17, 2023
Scott Brady
Not great, but not really bad.

I've ordered 3 things from this company and 2 of those things had to be ordered from the manufacturer so shipping was delayed several days. You will get your stuff, they aren't thieves or anything, but if you need it faster this may not be your best option,

3
Date of experience: Aug 15, 2023
Comp Master
Right Dive Shop

I ordered a quantity of 15 of a particular item which was more than they had in stock. They kept me informed and updated throughout the swift process of fulfilling of the order. No complaints. Great communication and a pleasure to deal with.

5
Date of experience: Aug 14, 2023
Evan Davis
Customer service

I was trying to get fins to fit the rock boots on our new dry suits. My guess at the sizes was off, but the return/replace process was very easy. I am very satisfied with the fins and the customer service. Thanks!

5
Date of experience: Aug 14, 2023

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