Review Time
Good company, solved my dispute with UPS overcharging, so I deleted my old 1-star review and I'm leaving this 5-star review for them. I wasn't asked to, but thought it was the right thing to do. It's a good company and I like how you can see all your shipping options in one place. Saves a lot of time.
I've shipped 19 packages through Easyship.com for the last 10 months. 13 packages were not scanned by USPS or shown as still 'In transit'. USPS First class mail postage (called Light Weight Trackable) from Easyship.com has a different format, so USPS normally doesn't scan it when receiving. Easyship.com charges for tracking, but the most of my packages were not tracked by USPS. Easyship.com must change the postage format of 'Light Weight Trackable' or make USPS to scan its postage. I reported this issue to Easyship.com 2 months ago, but they didn't change anything.
When the shipping process is smooth, easy ship is an easy company to deal with. But if you have any type of hiccup, you’re screwed because there’s nobody to speak to and they will constantly try to get you to email them your life story. I was using them for aWhen the shipping process is smooth, easy ship is an easy company to deal with. But if you have any type of hiccup, you’re screwed because there’s nobody to speak to and they will constantly try to get you to email them your life story. I was using them for a while, but I’m going to be looking for an alternate shipping company.
There was fraud on my account and they charged me over 1600 for various shipments. I called them any cancelled the shipments 2 weeks ago. They keep making excuses why they wont refund the money to me. They keep saying "they are investigating" but they already told me that it was fraud, cancelled all the shipments before they were sent and are just holding my money. They keep having me email back and send stuff to support and the general email but they just say "I know it has already been about two weeks and I truly appreciate your patience. I will reach out to you immediately as soon as I receive any updates from the team."They have cancelled the shipments and the fraud investigation should have no bearing on returning my money, especially since they cancelled the shipments.
after 3 months of fighting with them to get refund bcz of a lost pritner at 550$ they ask me to send my bank info to make the refund while i was in Thailand in less than a few hours they made 20 shipment from my account and empty my bank account, big fraud i now trap into another country without any money
Easyship can not correctly offer free shipping. The easyship plug in for woocommerce websites is severely flawed.easyship displays 3 shipping options for domestic USAthe problemoption 1: easyship is displaying UPS for free shipping on my account. WRONG. option 2: easyship displays USPS Priority Mail at $1.71 - totally WRONG. USPS Priority mail is a paid shipping option and the correct price is generally $6.50 - $8.50 for a 4 ounce packageoption 3: easyship displays UPS next day air at $64.00. the price is $32.00\ridiculous.
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Easyship is an all-in-one shipping platform made for global eCommerce and crowdfunding. We offer 250+ solutions with rates discounted up to 70% and complete visibility on taxes and duties, couriers, and shipping costs – all from one account. Our platform integrates with major online marketplaces and crowdfunding platforms, managing and automating everything from in-cart checkout to delivery.See more
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