edfenergy.com

4.8
4.8 Based on 1.2K reviews

We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlo...

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Average Rating

4.8

/
5

1.2K Reviews

5 Star
87%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
4%

Filtered Reviews

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Review Time

Sukchan Singh
Professional

Professional, experienced, friendly, polite, respectful, helping Staff.Matt was very helpful, professional, experienced, friendly and respectful. 5 STAR.

5
Date of experience: Nov 20, 2025
Nashar
For five star for your experience help

For five star for your experience help

5
Date of experience: Nov 20, 2025
Madame H
I've just been transferred to EDF

Claire was knowledgeable, efficient and friendly. My new tariff will save me over £20 a month. Obviously I have just joined EDF but this is an encouraging start.

5
Date of experience: Nov 20, 2025
Albert J
Customer service today was great as per…

Customer service today was great as per usual. EDF member of staff managed and resolved my query very quickly.

5
Date of experience: Nov 20, 2025
Sean
Service was very good and helpful.

5
Date of experience: Nov 20, 2025
Damien
Clear communication

5
Date of experience: Nov 20, 2025
Dexter St Jock
Sinelihle is a Brilliant Agent

I had problems in understanding my bill and Sinelihle was courteous, patient, and diligent with her explanations (unlike the colleague from the North of England which hanged up the phone on me)..Thank you so much for your help Sinelihle.

5
Date of experience: Nov 20, 2025
customer
Very pleasant lady

5
Date of experience: Nov 20, 2025
Annemarie Smith
The lady was very helpful and polite…

The lady was very helpful and polite and made me feel calm

5
Date of experience: Nov 20, 2025
Davina Dolman
My call was delt with by Susan who put…

My call was delt with by Susan who put my actioninto place straight away. I always receive a good service when I call in.

5
Date of experience: Nov 20, 2025

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Business Details

  • We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!

  • email hello@edfenergy.com
  • language https://www.edfenergy.com

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