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edfenergy.com

edfenergy.com

4.8
4.8 Based on 1.2K reviews

We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlo...

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Average Rating

4.8

/
5

1.2K Reviews

5 Star
87%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
4%
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Filtered Reviews

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Review Time

Stephen
Very helpful valued member of team

5
Date of experience: Nov 20, 2025
India Ryder
Wonderful Christy

Christy was so wonderful and clear and walked me through every step of the way, she went the EXTRA mile to help me understand everything, you have a very special employee working in your company, I highly recommend her to anyone!!

5
Date of experience: Nov 20, 2025
PETER MANN
Speedy efficient sevice

5
Date of experience: Nov 20, 2025
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customer
Very helpful and curteous person.

Very helpful and curteous person.

5
Date of experience: Nov 20, 2025
Valerie Walker
I got all my questions answered by…

I got all my questions answered by Joemar

4
Date of experience: Nov 20, 2025
June Watson
Fiona dealt with my query quickly

Fiona dealt with my query quickly, professionally, clearly and in such a friendly manner. Her experience of dealing with the public really came through and made me feel at ease throughout our conversation.I got everything sorted I needed to do promptly.

5
Date of experience: Nov 20, 2025
angela marsh
Carol dealt with my request and was…

Carol dealt with my request and was very polite and sorted it very quickly

5
Date of experience: Nov 20, 2025
Allan Anderson
The request to rearrange the…

The request to rearrange the installation on smart meters was handled promptly and efficiently.

5
Date of experience: Nov 20, 2025
Umit
I just moved from OVO to EDF

I just moved from OVO to EDF. I received several emails from EDF asking me for Smart Meter readings. I had no idea where these readings were and contacted the Help line and talked to Ian from Team 8B. He was very helpful and checked records and confirmed that EDF had already access to the meter readings and everything was in good order. A very professional and thorough service for which I thank Ian.

5
Date of experience: Nov 20, 2025
alina
Helpful supportive staff fast response…

Helpful supportive staff fast response answered call in reasonable time

4
Date of experience: Nov 20, 2025
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Business Details

  • We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!

  • email hello@edfenergy.com
  • language https://www.edfenergy.com

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