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edfenergy.com

edfenergy.com

4.8
4.8 Based on 1.2K reviews

We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlo...

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Average Rating

4.8

/
5

1.2K Reviews

5 Star
87%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
4%
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Filtered Reviews

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Review Time

ANGELA WHITE
Informative and easy to deal with.

Informative and easy to deal with.The only thing I struggled with was the speed that the person spoke at because it took me a minute to process everything.

4
Date of experience: Nov 19, 2025
Gary Frith
Customer services representative…

The customer services representative 'Zoe' was very helpful and satisfied my query!

5
Date of experience: Nov 19, 2025
Mr Britton
phone was answered very quickly

phone was answered very quickly

5
Date of experience: Nov 19, 2025
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Gaynor Russell
Stewart was very helpful and…

Stewart was very helpful and knowledgeable and explained to me exactly what I needed to know

5
Date of experience: Nov 19, 2025
Lisa
Easy and quickly sorted

Easy and quickly sorted

5
Date of experience: Nov 19, 2025
Jayne
Lloyd was very polite and efficient…

Lloyd was very polite and efficient answering all my questions quickly and professionally.

5
Date of experience: Nov 19, 2025
Steve
Amanda explained the problem of an odd…

Amanda explained the problem of an odd looking message when i tried to loginvto my Edf accint. She sent a reliable link to enable me to open it. All workef well . Amanda also noted tje high ctedit and suggested ways to minior our use to reduce the direct debiys. Shr did sll this ijm a friendly manner. Thankyou.

5
Date of experience: Nov 19, 2025
Victoria Bellière.
Celine is a credit to your organisation.

Celine was incredibly pleasant and helpful. She was friendly and professional and helped me resolve my financial difficulties regarding my account with EDF.

5
Date of experience: Nov 19, 2025
Susan Smith
Sheene had good telephone manner and…

Sheene had good telephone manner and advised me about my doubts of my account. Very professional

5
Date of experience: Nov 19, 2025
Chloe S
Easy and informative

Easy and informative. Efficient and professional.

5
Date of experience: Nov 19, 2025
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Business Details

  • We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!

  • email hello@edfenergy.com
  • language https://www.edfenergy.com

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