Name: edfenergy.com
Telephone: 000000000
Rating: 4.8

Julie Connelly Guest

3 months ago

Very helpful

Date of experience: Nov 27, 2025

Linda Colwell Guest

3 months ago

Listened to the problem and is now…

Listened to the problem and is now dealing with it to resolve it.Also phoned me back when the line was disconnected

Date of experience: Nov 27, 2025

Fred Guest

3 months ago

Easy

Easy, swift and smooth

Date of experience: Nov 27, 2025

Darren Hall Guest

3 months ago

Jeanette

Jeanette, top notch sorted out the issue within the hour. Customer friendly actually cares about their customers.Highly recommend.

Date of experience: Nov 27, 2025

A Traveller Guest

3 months ago

I rang the bereavement team

I rang the bereavement team, and spoke to Sam in Team E4. He was very helpful and dealt with my mother's account quickly and efficiently, and was considerate throughout

Date of experience: Nov 27, 2025

Melanie Guest

3 months ago

Contract renewal

Lauren was very helpful when renewing our electric contract, very easy and happy with result

Date of experience: Nov 27, 2025

A.Field Guest

3 months ago

Good customer experience.

I spoke to Yasmin, who went through the tariffs and procedures with me. As I was a Contact Solar and an existing EDF customer, I was offered the Empower Tariff 12 month contract with no exit fees.The tarrifs were easy to understand, with three rates, (highest rate at peak times 4-7 pm, lowest rate at night time 1-4 am, and off peak standard rate at all other times) and there are no standing charges.