edfenergy.com

4.8
4.8 Based on 1.2K reviews

We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlo...

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Average Rating

4.8

/
5

1.2K Reviews

5 Star
87%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
4%

Filtered Reviews

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Review Time

Colin
was really easy to get through to …

It was really easy to get through to the customer service and Courtney was very happy to help with my enquiry and dealt with my request easily and quickly.

5
Date of experience: Nov 27, 2025
The telesales operative was very good…

The telesales operative was very good and we were able to sort the issue within a very short time.Thank You so much!

5
Date of experience: Nov 27, 2025
Christine Hillier
Very helpful and kind to my 81 year old…

Very helpful and kind to my 81 year old mum

5
Date of experience: Nov 27, 2025
Jack
Edf payment set up

Alex from EDF made setting up payments easy and pressure free.

5
Date of experience: Nov 27, 2025
R H Parnell
Chris langridge Edf

Chris langridge .edf was extremely helpful in my renewal quote, clear and precise dialogue . "3 Cs" Many thanks Ray

5
Date of experience: Nov 27, 2025
Mary
Very kind helpful lady called Tina wish…

Very kind helpful lady called Tina wish everyone was like her

5
Date of experience: Nov 27, 2025
Richard Long
I rang EDF regarding a problem with my smart meter

I rang EDF regarding a problem with my electricity account. I spoke to James who sorted it out, the info from my smart meter hadn’t been updating. He was so kind.

5
Date of experience: Nov 27, 2025
Val Londesborough
Anathi was very helpful friendly and…

Anathi was very helpful friendly and quick in sorting out my query

5
Date of experience: Nov 27, 2025
Elaine Purvis
Ace has a very pleasant manner and so…

Ace has a very pleasant manner and so polite.

5
Date of experience: Nov 27, 2025
LYNNE
Friendly helpful representative

Friendly helpful representative Dealt with my questions effectively

5
Date of experience: Nov 27, 2025

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Business Details

  • We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!

  • email hello@edfenergy.com
  • language https://www.edfenergy.com

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