edfenergy.com

4.8
4.8 Based on 1.2K reviews

We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlo...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.8

/
5

1.2K Reviews

5 Star
87%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
4%

Filtered Reviews

Filter Reviews

Review Time

Mr Ward
Very courteous colleague

Very courteous colleague, knew why and gave me reasons for mix up. Very pleased.

5
Date of experience: Nov 26, 2025
Miss chauntelle foster
Kristen was very friendly and helpful…

Kristen was very friendly and helpful thank you

5
Date of experience: Nov 26, 2025
Sue Scammell
Call answered by a human immediately

Call answered by a human immediately. Andrew spoke clearly and concisely and answered my qustions and worries clearly.

5
Date of experience: Nov 26, 2025
Susan
JM 13F was very quick

JM 13F was very quick, efficient and helpful plus pleasant to talk to. Sue

5
Date of experience: Nov 26, 2025
Mike O'Sullivan
Great Customer Service (Mery Lynn - TEAM 7D)

Really helpful and patient Customer Service provided by Mery Lynn - TEAM 7D. She took the time to discuss all the pros and cons of changing tariffs, explaining everything very clearly and she helped me to get the best deal available today.

5
Date of experience: Nov 26, 2025
Joanne
I have anxiety with taking phone calls…

I have anxiety with taking phone calls and selina done every thing she could to help with that and getting me a replacement gas card quickly and efficiently.

5
Date of experience: Nov 26, 2025
Rameem
Very satisfying

Very satisfying

5
Date of experience: Nov 26, 2025
Jack
Great knowledge of the trade and a good…

Great knowledge of the trade and a good showing of understanding in explaining our matter. Thank you

5
Date of experience: Nov 26, 2025
Julie Pressler
Very quick easy and efficient

Very quick easy and efficient . Becci was very helpful

5
Date of experience: Nov 26, 2025
Marcus Beard
Helped me alot

JERVY was really helpful with all of the questions I had for him.

5
Date of experience: Nov 26, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!

  • email hello@edfenergy.com
  • language https://www.edfenergy.com

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More