edfenergy.com

4.8
4.8 Based on 1.2K reviews

We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlo...

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Average Rating

4.8

/
5

1.2K Reviews

5 Star
87%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
4%

Filtered Reviews

Filter Reviews

Review Time

Senga
I spoke to a lovely lady called Andrea…

I spoke to a lovely lady called Andrea today who was very helpful and understanding. Andrea took the time to listen and the problem with my account was solved. Many thanks!

5
Date of experience: Nov 26, 2025
JAMES KEITH
she helped for most people don't…

she helped for most people don't understand energy I'm one of them

5
Date of experience: Nov 26, 2025
Paul
I find EDF very simple to communicate…

I find EDF very simple to communicate with via telephone or email. In each instance I’ve received a swift response.

5
Date of experience: Nov 26, 2025
June Morris
Tariffs

Phoned to fix our gas and electric Angeline explained all the tariffs to me and fix it till 2027

5
Date of experience: Nov 26, 2025
mcon
Very speedy and polite response.

Very speedy and polite response.

5
Date of experience: Nov 26, 2025
Robert smith
Very friendly person that I spoke to.

5
Date of experience: Nov 26, 2025
Mary
Still Good Customer Service out There

The person I spoke with was polite, considerate and very helpful.It was also a much quicker process getting through to someone today.

5
Date of experience: Nov 26, 2025
c campbell
very helpful,polite

very helpful,polite, answered my query very quickly.Nice to speak to a english person who I can converse with and visa versa.

5
Date of experience: Nov 26, 2025
Bessie
I was helped quickly and straight…

I was helped quickly and straight forward by Ben. Thank you so much.🤗

5
Date of experience: Nov 26, 2025
giga chad
good company

5
Date of experience: Nov 26, 2025

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Business Details

  • We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!

  • email hello@edfenergy.com
  • language https://www.edfenergy.com

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