edfenergy.com

4.8
4.8 Based on 1.2K reviews

We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlo...

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Average Rating

4.8

/
5

1.2K Reviews

5 Star
87%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
4%

Filtered Reviews

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Review Time

Steve Thorne
Opening a New Account -I found the…

Opening a New Account -I found the process easy but this was without doubt because of the way that Sarina from EDF Small Business explained the options and communicated quickly and efficiently. It was very straightforward.

5
Date of experience: Nov 26, 2025
customer
Mara from team 12a was so helpful…

Mara from team 12a was so helpful listened to my questions. Mara was kind caring and a great asset to EDF. Once again thank you Mara 👍👍👍🙏🙏

5
Date of experience: Nov 26, 2025
Carole
Very pleasant ..

5
Date of experience: Nov 26, 2025
Peter
Vickie was my contact with respect to…

Vickie was my contact with respect to sorting a smart meter that wasn't working and the billing aspects.She dealt with the problem with excellent communications and kept me fully informed, thank you Vickie.

5
Date of experience: Nov 26, 2025
Sheila
Lisa an employee of EDF dealt…

Lisa an employee of EDF dealt efficiently and sympathetically with my complaint on 26th November and found a solution to my concerns. Sheila.

5
Date of experience: Nov 26, 2025
Bernard
Friendly

Friendly, helpful, efficient,coun'nt ask for more

5
Date of experience: Nov 26, 2025
Trevor
Help and advice

Andrea was extremely pleasant and helpful. She answered our questions and told us a few pointers that we were unaware of and updated our account accordingly.

5
Date of experience: Nov 26, 2025
Raymond George
Sorted my payment out quickly

Sorted my payment out quicklyVery patient and friendly,helpful

5
Date of experience: Nov 26, 2025
Very good customer service

5
Date of experience: Nov 25, 2025
kristina
Very helpful and informative

Very helpful and informative

5
Date of experience: Nov 25, 2025

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Business Details

  • We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!

  • email hello@edfenergy.com
  • language https://www.edfenergy.com

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