edfenergy.com

4.8
4.8 Based on 1.2K reviews

We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlo...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.8

/
5

1.2K Reviews

5 Star
87%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
4%

Filtered Reviews

Filter Reviews

Review Time

customer
The lady was very helpfull

5
Date of experience: Nov 25, 2025
Very good customer service

5
Date of experience: Nov 25, 2025
John Shields
Best energy firm

Just spoke to Jamie from edf about my account and new tariff on 30-11 2025 and my overpayment on my account sorted it all out in a few minutes and I am on a new tariff for the next year with edf and getting a nice refund excellent customer service guy and a great firm to be with happy customer

5
Date of experience: Nov 25, 2025
Cathy Wooden
Helpful customer contact

Helpful customer contact

5
Date of experience: Nov 25, 2025
Alison
Her name was Sasha

Was very helpful . And very polite.

5
Date of experience: Nov 25, 2025
Dias
The call was informative and helpful

5
Date of experience: Nov 25, 2025
WILLIEMAKEIT
Whilst going through my own beravement…

Whilst going through my own beravement process worrying about financial issues, the empathy displayed by the EDF team was greatfully received, their understanding of such a sensitive issue(in my case) was really appreciated. Thank you.

4
Date of experience: Nov 25, 2025
Nicola Costa
Helpful and knowledgeable.

Helpful and knowledgeable.

5
Date of experience: Nov 25, 2025
Chris
Quick reply

Quick reply and then Philile had time to help me sort out readings following switch

5
Date of experience: Nov 25, 2025
linnet daniel
Well done John

John did understand my need and response was quick and easy. Thankyou.

5
Date of experience: Nov 25, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!

  • email hello@edfenergy.com
  • language https://www.edfenergy.com

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More