Review Time
I cannot even give this company one star. The entire shopping experience has been a nightmare. I have yet to receive my product a month after ordering it, and Ella will not refund me my money. I suggest taking your business elsewhere! The worst customer service I’ve ever experienced.
Beautiful chair purchased and delivered free within 2 days. Exceptionally well packed. Contact through their website was excellent with very quick and helpful responses. Absolutely delighted with both my chair and the service provided. Will purchase from Ella James again. Thank you
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Ella James is a UK-based home and lifestyle store, specialising in beautiful furniture, décor, and accessories. We are NOT connected in any way to the U.S. clothing store of the same name.
If you’re shopping with us, you’ll find carefully curated homeware collections, children’s interiors, and timeless lifestyle pieces, all delivered with a personal touch and dedicated customer service.
We kindly ask reviewers to double-check they are leaving feedback for the correct Ella James business. If your experience relates to the U.S. clothing company, please direct your review to their page instead.
Thank you so much for supporting our small business. We truly value every one of our customers.See more
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