Name: en-us
Telephone: 000000000
Rating: 4.3

Dianna Guest

Great Customer Service

Had an issue with Childrens Sportee Water Bottle lids.Contacted the Company, they assured me my issue would be taken care of. I am feeling very good so far about this company.I will definitely continue buying their products!Thank you

Date of experience: Jun 07, 2022

Andy Guest

3 years ago

We ordered a Tommee Tippee Gro Clock on…

We ordered a Tommee Tippee Gro Clock on Amazon.caA Canadian siteProduct was shipped from the USAClock arrived with a european power adapterWe have no way of plugging it into powerYour customer service based in England said there is nothing she can doAmazon customer service says contact youThis whole run around just sucksSOAfter your very polite response emailas to there is nothing you can doYou are telling me it is ok for you to sell your products worldwide and there is ZERO CUSTOMER SERVICEHow can you sell products in North America only useable in the UKI will continue on every social media venue I find to warn other consumers of your so called helpfullness

Date of experience: Jun 07, 2022

Chris Guest

3 years ago

Had issues with some parts that were…

Had issues with some parts that were deteriorating over time. Customer service hooked me up with a few replacement parts that were delivered very quickly.

Date of experience: Jun 06, 2022

Brittany Guest

3 years ago

Incredibly impressed by the customer…

Incredibly impressed by the customer service!! Quick response and very helpful!

Date of experience: May 31, 2022

Beth Ross Guest

3 years ago

the operator was courteous and…

the operator was courteous and knowledegable and quickly helped answer my question.

Date of experience: May 30, 2022

Gabriella Guest

3 years ago

Excellent communication from start to…

Excellent communication from start to finish.

Date of experience: May 26, 2022

Nicole Guest

3 years ago

I purchased 2 packs of the silicone…

I purchased 2 packs of the silicone pacifiers recently and the same day I noticed my 18 month old was able to bite through the pacifier. He bit 3 of them to the point the nipple was hanging off. This is so dangerous and I can't even begin to describe my anger. He has used EVERY brand of pacifiers and this has NEVER happened. I reached out for support and was not adequately responded to by an auto bot message system that could not help. DO BETTER AND I AM JUST GLAD MY CHILD DID NOT CHOKE ON YOUR PRODUCT

Date of experience: May 24, 2022

Brittany Guest

3 years ago

Worn off print

I put in a request for new bottles as my bottles after 1 month lost all of the lettering…. They then cancelled my claim because they said they emailed me needing further information, which I did not receive!! Very frustrating!

Date of experience: May 22, 2022

Mashal Guest

3 years ago

Weak machinery. Avent is better

Weak machinery.. didn’t work for me.. ended up neither getting refund nor replacement.. surprisingly I bought 3 of these .. tsk tsk

Date of experience: May 21, 2022

Kmik Guest

3 years ago

Great customer service

I was looking for instructions to an older bottle warmer online and found it was part of a recall. The company made good on the recall and sent me a new unit much to my surprise. Excellent customer service.