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4.3
4.3 Based on 2.4K reviews

Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account. Earn more,...

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Average Rating

4.3

/
5

2.4K Reviews

5 Star
73%
4 Star
8%
3 Star
4%
2 Star
3%
1 Star
12%

Filtered Reviews

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Review Time

corie
The customer service department is…

The customer service department is horrible my baby almost choked to death on a pacifier and they were not helpful at all ! They didn’t even understand what I was saying about the pacifiers or what product it was! I contacted the Better Business Bureau!

1
Date of experience: Jun 16, 2022
Nyeka
The best service ever!

Not only are Tommee Tippee products the best but the customer service is excellent. I love everything about this company ♥️

5
Date of experience: Jun 16, 2022
Beverly Javit
Lousy Customer Service

I waited for an extremely long time on the website attempting to chat about resolving my issue. The chat was dormant for so long that I left it. It took a while (days) for someone to get back to me, apparently related to information left on the chat. The communication was an emaiI that stated they had previously emailed but I never received any communication even in my spam folder. I purchased another product that I feel is better. I likely wouldn't buy a TommeeTippee product again.

1
Date of experience: Jun 15, 2022
Alicia
AWFUL customer service

You guys have the absolute WORST customer service I have ever experienced.I have messaged your team on Facebook, Instagram and on your website. I have waited weeks and can't get ONE response or even an agent. It's insane to me that such a well-known company can have such bad customer service. I will definitely be thinking twice next time I purchase any of your products.

1
Date of experience: Jun 14, 2022
Renee
I had excellent customer care

I had excellent customer care. Fast,efficient, polite response to my email. Sadly, there are no coupons available.

5
Date of experience: Jun 13, 2022
I was having a few issues…

I was having a few issues with the steriliser mine was very helpful and managed to get me a replacement without any hassle thank you!

5
Date of experience: Jun 13, 2022
Sally
Bad customer service

Bad customer service . They could t replace my bottle warmer very disappointing.

1
Date of experience: Jun 13, 2022
I had a problem with my travel and…

I had a problem with my travel and bottle warmer.Nathan was very responsive and sent me a replacement

5
Date of experience: Jun 11, 2022
Jessica
Missing parts

The product worked great until two small important parts of the gears and blade went missing. I sent the missing parts list and photo diagram to customer service and after weeks of back and forth emails they finally respond and say they cannot replace the two small parts. I will not buy another Tommee Tippee product again now and will not recommend to others. This is extremely unfortunate because I thoroughly enjoyed the product before the small parts went missing. In the future I hope the company is more helpful to other customers to replace missing or broken parts of their products. Thank you, Jessica

1
Date of experience: Jun 09, 2022
Annoyed customer
Not helpful at all!

Not helpful at all. Company does not seem to really give 2 hoots about their customers

1
Date of experience: Jun 07, 2022

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Business Details

  • Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account. Earn more, SaveBetter™.

  • email support.us@raisin.com
  • language https://raisin.com/en-us

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