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3.4
3.4 Based on 622 reviews

...

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Average Rating

3.4

/
5

622 Reviews

5 Star
50%
4 Star
10%
3 Star
5%
2 Star
2%
1 Star
32%

Filtered Reviews

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Review Time

Wolfgang Carter
They are so quick and supportive

They are really fast and kind thank you guys

5
Date of experience: Jun 09, 2025
Mable Kelly
Very communicative

Very communicative, knew the processes and procedures through time appropriate texts and emails❣️

5
Date of experience: Jun 08, 2025
Jessica S.
budget air deserved no stars

stay away from this booking website. i booked a ticket and realized that’s it’s a wrong date when i specifically place on the date that i want on browser. i contact immediately their customer service but has cancellation fee of $220 without telling me clearly upfront even when i just booked it for a minute.

1
Date of experience: Jun 07, 2025
Clark Morgan
I’m waiting for the rest of my refund

I’m waiting for the rest of my refund. One for $139.98The other for $77.00This was for a cancelled flight that was out of my control due to flight delays. I have only received $102.60 where is the rest?

2
Date of experience: Jun 05, 2025
Clyde
I’m waiting for the rest of my refund

I’m waiting for the rest of my refund. One for $139.98The other for $77.00This was for a cancelled flight that was out of my control due to flight delays. I have only received $102.60 where is the rest?

2
Date of experience: Jun 05, 2025
Martin Garcia
HORRIBLE EXPERIENCE VIA BUDGETAIR

HORRIBLE EXPERIENCE VIA BUDGETAIR

1
Date of experience: May 21, 2025
Cemauri48
We had a cancellation on our trip on…

We had a cancellation on our trip on both ways and after contacting them a few times they send us a refund for $400. What a joke of customer service!!

1
Date of experience: May 14, 2025
Ayami_18
We had a cancellation on our trip on…

We had a cancellation on our trip on both ways and after contacting them a few times they send us a refund for $400. What a joke of customer service!!

1
Date of experience: May 14, 2025
mister_hendrix67
We had a cancellation on our trip on…

We had a cancellation on our trip on both ways and after contacting them a few times they send us a refund for $400. What a joke of customer service!!

1
Date of experience: May 14, 2025
Mehitable
We had a cancellation on our trip on…

We had a cancellation on our trip on both ways and after contacting them a few times they send us a refund for $400. What a joke of customer service!!

1
Date of experience: May 14, 2025

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