engwe-bikes-eu.com

4.9
4.9 Based on 41 reviews

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Average Rating

4.9

/
5

41 Reviews

5 Star
93%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
5%

Filtered Reviews

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Francesco James Dini
fantastic experience

I had a fantastic experience with Engwe. The e-bike performs beautifully — solid build quality, great battery life, and very comfortable to ride, even on longer trips. What impressed me the most, though, was the customer service: fast, professional, and genuinely helpful from start to finish.Highly recommended to anyone looking for a reliable e-bike and a company that truly cares about its customers.

5
Date of experience: Nov 13, 2025
Brian
The bike is awesome

The bike is awesome. Well built, attractive and the price is great. However, the assembly instructions were not very helpful. Thankfully I have the ability to understand the mechanics. Some don’t. In their defense, the assembly instructions should be more specific. That’s why I give 4 stars instead of 5.

4
Date of experience: Nov 13, 2025
Client
Great Brand

I've already owned three different bikes from this brand and I'm extremely happy with them. I highly recommend them !

5
Date of experience: Nov 03, 2025
Tod Turner
Very fast with helping and resolving…

Very fast with helping and resolving issues

5
Date of experience: Apr 24, 2025
Shawn Wilson
Highly recommended

Highly recommended, heavy duty bikes manufacturers, i am using engwe bikes since 4 months without facing any problems.

5
Date of experience: Apr 21, 2025
Carol Ann Cooper
I am new at this sport,just got my M20…

I am new at this sport,just got my M20 ebike about a month ago but sofar i am very happy with it.I will order a second battery to give me greater range.Engwe has a great customer support.I had many questions after i had it assembled and everytime i asked a question the next day i had a reply from them.Exelent customer support.

5
Date of experience: Apr 20, 2025
Laura Adams
After a short period of use

After a short period of use, I can say that the L20 model is truly a strong and durable bike. Its practical design makes it ideal for daily use. The response speed of the customer service and their willingness to help with anything is truly admirable.If I decide to buy another bike in the future, ENGWE will definitely be my choice again.

5
Date of experience: Apr 20, 2025
L20 3.0 Pro

Bike is great! Got the L20 3.0 Pro. Had an item missing from shipment, but customer service sorted it out quicly and sent it afterwards. Very happy overall with my experience.

5
Date of experience: Apr 18, 2025
I had a problem with my bicycle I found…

I had a problem with my bicycle I found the support very active and supportive and solved my problem by paying attention to every details of the problem that i had and gave me a good consultant to find the technical problem of my bicycle.

5
Date of experience: Apr 17, 2025
Mark Norton
Great Bike & Great customer support

5
Date of experience: Apr 17, 2025

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