eswater.co.uk

3.4
3.4 Based on 383 reviews

Essex and Suffolk Water is a water supply company in the United Kingdom...

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Average Rating

3.4

/
5

383 Reviews

5 Star
57%
4 Star
3%
3 Star
1%
2 Star
2%
1 Star
37%

Filtered Reviews

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Review Time

Engineer was informative and gave…

Engineer was informative and gave extremely helpful advice - impressed

5
Date of experience: Mar 09, 2022
KT70
I am moving and the buyers solicitor…

I am moving and the buyers solicitor wanted odd information about water pipes. Initially the lady i spoke to was warm and friendly and I found her customer service to be very helpful! She listened to my dilemma and this showed when she went over and above to solve my issues! When the engineer came to my house (literally the next day) he again was super helpful and showed his expertise when helping me in a very professional and friendly way! All in all a really great positive experience with Essex and Suffolk water!

5
Date of experience: Mar 07, 2022
Hannibal
Excellent service from the first phone…

Excellent service from the first phone call to the lads doing the work. All polite, friendly and left the pavement cleaner than when they arrived. I called with an issue and within 24 hours it was dealt with. Also they decided to replace the stopcocks externally to future proof the job. Thank you 👍

5
Date of experience: Mar 07, 2022
Lysette
I am moving and the buyers solicitor…

I am moving and the buyers solicitor wanted odd information about water pipes. Initially the lady i spoke to was warm and friendly and I found her customer service to be very helpful! She listened to my dilemma and this showed when she went over and above to solve my issues! When the engineer came to my house (literally the next day) he again was super helpful and showed his expertise when helping me in a very professional and friendly way! All in all a really great positive experience with Essex and Suffolk water!

5
Date of experience: Mar 07, 2022
Thaddeus Bell
Excellent service from the first phone…

Excellent service from the first phone call to the lads doing the work. All polite, friendly and left the pavement cleaner than when they arrived. I called with an issue and within 24 hours it was dealt with. Also they decided to replace the stopcocks externally to future proof the job. Thank you 👍

5
Date of experience: Mar 07, 2022
Vanessa
Quick Response re water pressure

Quick to respond to my water pressure problem, Young Man came on time, he was very polite & well mannered.

5
Date of experience: Feb 23, 2022
Fabienne Turner
Quick Response re water pressure

Quick to respond to my water pressure problem, Young Man came on time, he was very polite & well mannered.

5
Date of experience: Feb 23, 2022
SR65
Had problem with our stop cock phoned…

Had problem with our stop cock phoned Essex and Suffolk water a engineer came out when they promised and explained everything to us excellent service

5
Date of experience: Feb 21, 2022
Mary Cook
Had problem with our stop cock phoned…

Had problem with our stop cock phoned Essex and Suffolk water a engineer came out when they promised and explained everything to us excellent service

5
Date of experience: Feb 21, 2022
Karlie
Brilliant service by fantastic staff

Brilliant service by fantastic staff! I reported a problem with our stop cock and it was resolved so quickly and easily. Thank you!

5
Date of experience: Feb 20, 2022

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