eswater.co.uk

3.4
3.4 Based on 383 reviews

Essex and Suffolk Water is a water supply company in the United Kingdom...

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Average Rating

3.4

/
5

383 Reviews

5 Star
57%
4 Star
3%
3 Star
1%
2 Star
2%
1 Star
37%

Filtered Reviews

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Review Time

Water meter depth

E&S we’re able to answer my question regarding installed water meter in 2007 - I was not expecting them to have the answer - very pleased!

5
Date of experience: Dec 20, 2021
Nicolas Anderson
We telephoned about a leak outside our…

We telephoned about a leak outside our neighbours house and within 24hrs somebody was examining it and in the next 24hrs it was repaired Excellent service, couldn't be better

5
Date of experience: Dec 20, 2021
Olby
Water meter depth

E&S we’re able to answer my question regarding installed water meter in 2007 - I was not expecting them to have the answer - very pleased!

5
Date of experience: Dec 20, 2021
Heidi C.
I found Essex and Suffolk water very…

I found Essex and Suffolk water very professional and most of all Essex and Suffolk water always answered the phone or called me back .

5
Date of experience: Dec 10, 2021
Karlee Harris
I found Essex and Suffolk water very…

I found Essex and Suffolk water very professional and most of all Essex and Suffolk water always answered the phone or called me back .

5
Date of experience: Dec 10, 2021
Netr0x
Customer Service wait time is worst

Customer Service wait time is worstIf you already have a problem and to reach them you have to wait one hour. Imagine, what you are going through and they will never understand. This isn't good for a professionally managed company

1
Date of experience: Nov 30, 2021
shootmine12
Customer Service wait time is worst

Customer Service wait time is worstIf you already have a problem and to reach them you have to wait one hour. Imagine, what you are going through and they will never understand. This isn't good for a professionally managed company

1
Date of experience: Nov 30, 2021
Jonas B.
Great company

Reported a leak in the street. Very easy to do. They kept me informed all the way though about what was happening. Very very good service.

5
Date of experience: Nov 25, 2021
Great company

Reported a leak in the street. Very easy to do. They kept me informed all the way though about what was happening. Very very good service.

5
Date of experience: Nov 25, 2021
Vera Price
Water main leak in Crown Road

There was a leak showing because water was ‘flowing’ through the tarmac but when it was excavated down to the main nothing. One of the team said he heard (?) water bubbling about 5 meters further up the road and so another hole was excavated to show the holes in the water main! The problem of finding where the leak was, was because the original road surface was concrete which had been overlaid with tarmac and the water was coming up through a join in the concrete some distance from the actual leak!The team were very, very helpful and explained what was going on and how they would sort the problem out!⭐️⭐️⭐️⭐️⭐️

5
Date of experience: Nov 23, 2021

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