eswater.co.uk

3.4
3.4 Based on 383 reviews

Essex and Suffolk Water is a water supply company in the United Kingdom...

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Average Rating

3.4

/
5

383 Reviews

5 Star
57%
4 Star
3%
3 Star
1%
2 Star
2%
1 Star
37%

Filtered Reviews

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Review Time

Lucinda
Brilliant service by fantastic staff

Brilliant service by fantastic staff! I reported a problem with our stop cock and it was resolved so quickly and easily. Thank you!

5
Date of experience: Feb 20, 2022
nessyne77
Replacement water main

After a fault was reported with our water main, Essex & Suffolk Water organised a replacement. The price was competitive and all works completed in a professional and speedy manner. Very satisfied with tge service provided.

5
Date of experience: Feb 17, 2022
Richard Bell
Replacement water main

After a fault was reported with our water main, Essex & Suffolk Water organised a replacement. The price was competitive and all works completed in a professional and speedy manner. Very satisfied with tge service provided.

5
Date of experience: Feb 17, 2022
Charly Patterson
It was very good to have helpful…

It was very good to have helpful efficient people on the phone. Who knew what to do and then the same efficient staff came out when they said they would and got the job done kind considerate efficient and friendly10 out 10 all the way

5
Date of experience: Feb 16, 2022
Salma Hughes
It was very good to have helpful…

It was very good to have helpful efficient people on the phone. Who knew what to do and then the same efficient staff came out when they said they would and got the job done kind considerate efficient and friendly10 out 10 all the way

5
Date of experience: Feb 16, 2022
Ariel Brown
Excellent Service

We noticed a water leak outside our house near the meter after a van had driven on the verge. Reported it on line and 24hrs later it was checked and the next day the guys came to repair it. Everyone on site was polite and helpful an excellent service from start to finish.

5
Date of experience: Feb 15, 2022
Kelly
Excellent Service

We noticed a water leak outside our house near the meter after a van had driven on the verge. Reported it on line and 24hrs later it was checked and the next day the guys came to repair it. Everyone on site was polite and helpful an excellent service from start to finish.

5
Date of experience: Feb 15, 2022
Water leak in road

I reported a water leak in the road on Saturday, first Monday morning, an engineer was looking into the problem, and phoned to give me an update. Tuesday first thing, the road was dug up and the leak sorted. Great service.

5
Date of experience: Feb 09, 2022
Kimberly Carter
Water leak in road

I reported a water leak in the road on Saturday, first Monday morning, an engineer was looking into the problem, and phoned to give me an update. Tuesday first thing, the road was dug up and the leak sorted. Great service.

5
Date of experience: Feb 09, 2022
Georgiana Sanders
We needed to turn the water supply off…

We needed to turn the water supply off to the house whilst bathroom work was taking place but hadn't got a clue where the outside stopcock was of if it even worked. One call to ESS Water and , after speaking to a really helpful guy (Dan) an Engineer (Greg I think it was) was on site within a day or so and located it, cleaned it up and tested it was working. He called whilst he was en-route to let me know his ETA and was really polite and helpful.

5
Date of experience: Jan 26, 2022

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