Review Time
We needed to turn the water supply off to the house whilst bathroom work was taking place but hadn't got a clue where the outside stopcock was of if it even worked. One call to ESS Water and , after speaking to a really helpful guy (Dan) an Engineer (Greg I think it was) was on site within a day or so and located it, cleaned it up and tested it was working. He called whilst he was en-route to let me know his ETA and was really polite and helpful.
I had a problem with my main valve on the path into my house I contacted Suffolk water they got someone out that day he checked what was wrong and got a team down to do the repair the following day everyone I had contact with where polite and very help I had an excellent service.
As a disabled customer l often find lget left and it takes 2/3 times of asking for help, until l do. But from the first phone call, l got help the very next day and at the time that was stated. Nothing was to much trouble, very happy withthe service.
I had a problem with my main valve on the path into my house I contacted Suffolk water they got someone out that day he checked what was wrong and got a team down to do the repair the following day everyone I had contact with where polite and very help I had an excellent service.
As a disabled customer l often find lget left and it takes 2/3 times of asking for help, until l do. But from the first phone call, l got help the very next day and at the time that was stated. Nothing was to much trouble, very happy withthe service.
UPDATE 26th January - Essex and Suffolk Water contacted me within a week of my complaint in order to rectify the problem. They were very apologetic and the person dealing with the complaint was very helpful. I appreciate the timeliness and the help of those involved in customer services. Just received a bill from Anglian Water for our sewage. It is enormous. Apparently because Essex and Suffolk Water did not read our meter for three years and estimated, they finally read it last January 2021 and only now a year later have adjusted the readings. Which means we are now stuck with an enormous bill! Shocking service. Why did they not read it it for 3 years when it is completely accessible at the front of our property and then when you do take a reading knowing it was wrong then take a further year to notify Anglian Water. I will be contacting Ofwat.
UPDATE 26th January - Essex and Suffolk Water contacted me within a week of my complaint in order to rectify the problem. They were very apologetic and the person dealing with the complaint was very helpful. I appreciate the timeliness and the help of those involved in customer services. Just received a bill from Anglian Water for our sewage. It is enormous. Apparently because Essex and Suffolk Water did not read our meter for three years and estimated, they finally read it last January 2021 and only now a year later have adjusted the readings. Which means we are now stuck with an enormous bill! Shocking service. Why did they not read it it for 3 years when it is completely accessible at the front of our property and then when you do take a reading knowing it was wrong then take a further year to notify Anglian Water. I will be contacting Ofwat.
Claim your business profile now and gain access to all features and respond to customer reviews.
Essex and Suffolk Water is a water supply company in the United Kingdom
tundrafreezeportableacusa.forexnews.bg
uk.jackery.com
collgen2.com
solarestique.com
newerafuels.co.uk
udpwr.com
lifesaverpower.com
sunlux.com
ukenergi.co.uk
www.lpguk.info