Review Time
Having used Evergen to install my solar panels system at my home what started as a bit of a knightmare working close to there time over time things got sorted really happy with everything now staff were amazing helpful and understanding all things been equal a great job
I have not bought from this company, but I have had recent communications and a quote.Firstly, all solar systems are mis-sold. They do not take into account the shading of systems from local trees, chimneys or nearby roofs. They will pretend they have, then may even change a couple of figures on their system to show this, but their accuracy and truthfulness can not be trusted and will be very wrong. Your projected figures can therefore not be promised or guaranteed. As someone who has sold solar in the past, I knew exactly what to expect. The "sales person" never even did a survey or checked my roof, he just showed me an image of it off google with pre-loaded panels in locations they suggested and a figure of what it generates. At no point did he take into account the chimney or trees in the garden.Not only that but he never looked at the angle of the roof, the pitch, the length or the loft space. It was a complete guess.The sales team also change their pricing figures appointment by appoinment. They have a guide on what to sell a system at, but they are allowed to quote more than this to earn more money. Infact I was even shown a chart from a sales rep to show me the most he was allowed to go down to... Over £3000 reduction from his first quote. No reduced system or anything, just £3000 less than his initial price, and he still made commission.Do not trust a company that have no set price and are not fully transparent. I went back to another company who did a full proper survey, oh and the're panels were more efficiant at 500w, not 465. They were slightly more, but they do a proper job.Do your research.
Very disappointed with the service provided. I had my solar panels installed a year ago and it’s always been difficult to resolve issues. Their customer service is friendly but unable to help.I need to simply reset my battery due to a change in WiFi password (which unfortunately doesn’t happen by a click of a button). I have been provided with useless information not applicable to my battery storage in the first instance which I told them. To which they asked me to call Growatt and provided their number. Growatt hasn’t been answering or cut the phone so I’ve been unable to get through. I informed Evergen, provided a date and time for a call back from them ensuring that I can answer. To my disappointment, they never called and my issue is still unresolved. I had problems earlier to which I needed an engineer to come and again it was difficult to get any help whatsoever, it has taken over a month to get a solution during which my solar panels were not working and not generating the power. In my opinion they are very over priced, useless when it comes to help so it ends up costing more money, time and nerves to try and get a resolution. There are definitely far better providers out there - do not buy.
Claim your business profile now and gain access to all features and respond to customer reviews.
At Evergen Group, our resolute mission is to bring cutting-edge solar panels and advanced battery storage solutions within reach of every homeowner while prioritisng seamless, first-time fixes. Our commitment to harnessing state-of-the-art technology complements our dedication to delivering the highest level of customer satisfaction.
Our journey commenced in 2010 with our pioneering work in solar system installations. Since then, we've expanded our expertise to encompass the installation of solar panels, sophisticated battery storage systems, and innovative energy management solutions in residential, commercial, and public sector properties across the United Kingdom.
Strategically headquartered in Maidenhead, Berkshire, we are poised to serve the entire UK. We take immense pride in our national reach and our unwavering commitment to remaining at the forefront of modern technological advancements.
Evergen Group is renowned for its cutting-edge approach, ensuring that our installations are not only efficient but also exceptionally reliable from the very first visit. We offer complimentary, no-obligation home surveys, employing the latest technology to evaluate your energy consumption and expenses. These assessments empower homeowners with a tailored report that vividly illustrates the substantial savings attainable through the integration of solar technology into their daily lives. Your satisfaction and energy efficiency are our top priorities, and we endeavor to provide a first-time fix for all your renewable energy needsSee more
crownenergy.co.uk
nextgenpower.ie
twilightrenewables.com
yournrg.co.uk
seswater.co.uk
panasunsolar.com
advantagesolar.com.au
www.entouchcontrols.com
lumorasolar.com
jadeannbyrne.com