evri-parcels.com

1
1 Based on 330 reviews

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Average Rating

1

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5

330 Reviews

5 Star
0%
4 Star
0%
3 Star
1%
2 Star
0%
1 Star
99%

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Gwen Long
They regularly fail to deliver the…

They regularly fail to deliver the packages, lost packages, poor customer service

1
Date of experience: May 09, 2025
Tim R.
Evri managed to lose 2 parcels ordered…

Evri managed to lose 2 parcels ordered through Amazon within 2 weeks which resulted in long delays whilst they investigated

1
Date of experience: May 08, 2025
Tucker
Do not buy from sellers who use Evri

Do not buy from sellers who use Evri. Guaranteed goods are stolen as too much orders are goingmisding and on a regular daily basis. Read reviews other than Trust pilot to get a true picture of Evri. No communication apart from computer response. Yes they may get lower wages but they are stealing peoples orders.My response to my email to the Director of Evri nil...

1
Date of experience: May 08, 2025
Faye M.
Evri managed to lose 2 parcels ordered…

Evri managed to lose 2 parcels ordered through Amazon within 2 weeks which resulted in long delays whilst they investigated

1
Date of experience: May 08, 2025
Bartholomew Howard
The post office used Evri to send a…

The post office used Evri to send a parcel to my son in Colombia. Absolute s’t show no tracking no customer service each call is a customer service bot which only has standard replies. The parcel went missing. The customer service phone number is also a bot. Well done Evri it’s hard to get it so wrong. Do not use for anything

1
Date of experience: May 08, 2025
Thor R.
Do not buy from sellers who use Evri

Do not buy from sellers who use Evri. Guaranteed goods are stolen as too much orders are goingmisding and on a regular daily basis. Read reviews other than Trust pilot to get a true picture of Evri. No communication apart from computer response. Yes they may get lower wages but they are stealing peoples orders.My response to my email to the Director of Evri nil...

1
Date of experience: May 08, 2025
Iggy Smith
The post office used Evri to send a…

The post office used Evri to send a parcel to my son in Colombia. Absolute s’t show no tracking no customer service each call is a customer service bot which only has standard replies. The parcel went missing. The customer service phone number is also a bot. Well done Evri it’s hard to get it so wrong. Do not use for anything

1
Date of experience: May 08, 2025
Darby Scott
Didn’t deliver the day it should have…

Didn’t deliver the day it should have been delivered.It was delivered today and the driver didn’t even knock on the door just left it on the door step.This is the worse delivery company, if I could I would give them no stars.2nd parcel just delivered there was 1knock on the door and again parcel left on door step before I could answer the door.

1
Date of experience: May 07, 2025
Troy Harris
Hermes by any other name

I placed an order with a retailer who decided to send my parcel with Evri. Evri had received my parcel 24hrs before letting me know that they had it. When they did let me know they said I would receive it the next day by 2.30.I am disabled and they know it. They did not turn up yesterday as promised. They turned up this morning with no notification, one thump on the front door and by the time I got there they had dumped my parcel on the front step where I couldn't easily pick it up and I saw the van leave. It took me 25 minutes to pick up the parcel from the step. They do know to give me time to get to the door, so what went wrong today? I can only think the driver needed his bacon butty, they obviously didn't care about me. Please be aware of this company, Hermes by any other name is still as bad!

1
Date of experience: May 07, 2025
Andrew B.
If there was 0 star that is what I…

If there was 0 star that is what I would give them, they deliver to other people's address or just return the parcel to sender without attempting delivery. I hate when companies use them to deliver goods especially when charging the customer.

1
Date of experience: May 07, 2025

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