Review Time
I ordered goals for my grandkids but didn't have an option of couriers so was stuck with Evri. The day they told me it would be delivered, Monday 28th April, I knew I would be out so asked them to deliver to my preferred neighbour. While I was out I got a message and picture off the courier saying I wasn't in and the parcel would now tried to be delivered the next day!! The picture was of my front door 🤬. I got straight on to Evri chat and explained the situation and let them know I wouldn't be in next day and so they offered next day delivery to a parcel shop. To cut a very long story shorter they never delivered till Friday 2nd May, with many messages of promises it was out for delivery. How can a company this size make so many mistakes so often. Avoid avoid avoid, there should be fines and refunds for both the seller and buyer, I bet they would deliver first time more often then?
The parcel was deilvered and left in the foyer of the building I live in. Where it was lying is where people put their rubbish.When I found the parcel it had been ripped open and the delivery note removed.3 deliveries in a row same not one delivered without any hassle.
I ordered goals for my grandkids but didn't have an option of couriers so was stuck with Evri. The day they told me it would be delivered, Monday 28th April, I knew I would be out so asked them to deliver to my preferred neighbour. While I was out I got a message and picture off the courier saying I wasn't in and the parcel would now tried to be delivered the next day!! The picture was of my front door 🤬. I got straight on to Evri chat and explained the situation and let them know I wouldn't be in next day and so they offered next day delivery to a parcel shop. To cut a very long story shorter they never delivered till Friday 2nd May, with many messages of promises it was out for delivery. How can a company this size make so many mistakes so often. Avoid avoid avoid, there should be fines and refunds for both the seller and buyer, I bet they would deliver first time more often then?
The parcel was deilvered and left in the foyer of the building I live in. Where it was lying is where people put their rubbish.When I found the parcel it had been ripped open and the delivery note removed.3 deliveries in a row same not one delivered without any hassle.
Evri post on Amazon page, “failed delivery as we had an issue”. They give a time for this failure, sometimes very late like after 9pm on 25th April. Then another “failed” delivery 2 days later, 27th April. The main point is that they did not try to deliver to the correct building as we were in and open to delivery. They have decided to just type into Amazon that they have been to building and tried to delver. They didn’t on either occasion, nor likely to on next typed “failure”.
Evri post on Amazon page, “failed delivery as we had an issue”. They give a time for this failure, sometimes very late like after 9pm on 25th April. Then another “failed” delivery 2 days later, 27th April. The main point is that they did not try to deliver to the correct building as we were in and open to delivery. They have decided to just type into Amazon that they have been to building and tried to delver. They didn’t on either occasion, nor likely to on next typed “failure”.
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