Review Time
Isaac and Brey were so nice and helpful. They explained everything thoroughly and was very helpful. Assured me that can take care of me and they sure did! This is the second time Isaac has helped me and while waiting for my oil to be changed, both times, he has made great conversation and even made me laugh a few times. Very sweet gentleman who work here and I highly recommend coming here to get your oil changed!
If I could lower than 1 star, I would. This was the worst experience I've ever had with repair shop. Run don't walk away from this location. They had a person that wasn't even a mechanic managing (by the way, he's gone after the fiasco with my vehicle). Other than an oil change do NOT trust them. The mechanics are useless as well! They told me the engine was blown on my car - guess what, It isn't.
At about 5hrs into an 8hr drive our Nissan started kicking on the interstate just outside of Meridian MS. Had to limp into town and booked a room which was close to Express Oil. Next morning at opening, we talked to the mechanic, Matt, and told him our predicament. He took our car in and in 20 minutes had diagnosed our problem (faulty ignition coil) and had us on the road. Price was below national average, and we made it to our destination.
Brady was very attentive to his responsibilities. He paid close attention to the needs of my Volvo. In all honesty I was very surprised he knew so much about this brand. This location #125 in Pelham, Al has been my go to location for years because of how pleasant and knowledgable all of the employees are.
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Since 1979, Express Oil Change & Tire Engineers has been a leading automotive repair provider. Our unique model, with our signature 10 minute oil change and full-service mechanical to include tires, brakes, alignments, and much more in a single location, creates a truly rare one-stop shop for automotive repair and maintenance.
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