expressoil.com

4.7
4.7 Based on 1.4K reviews

Since 1979, Express Oil Change & Tire Engineers has been a leading automotive repair provider. Our unique model, with our signature 10 minute oil change and full-service mechanical to include tires, brakes, alignments, and much more in a single location, ...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

1.4K Reviews

5 Star
90%
4 Star
1%
3 Star
1%
2 Star
1%
1 Star
8%

Filtered Reviews

Filter Reviews

Review Time

Joel Price
Kirk at the Prattville Location

Kirk at the Prattville location was very friendly, efficient, and professional. He took very good care of us.

5
Date of experience: Apr 20, 2024
Glenda Price
Helpful

Helpful! Quick! And friendly! Kyle and the team finished my oil change and ensured I knew what was coming up next for service on my vehicle. So glad to have ya’ll just down the street!

5
Date of experience: Apr 20, 2024
Pehrfekshun62
Excellent service from Jay!

Excellent service from Jay!! Will be back

5
Date of experience: Apr 18, 2024
Gemma L.
Been using the Lexington location for 5…

Been using the Lexington location for 5 years. Always fast and efficient. They don’t recommend/push services you don’t need. Trace was knowledgeable and friendly today.

5
Date of experience: Apr 16, 2024
Calla Sanders
They done an awesome job getting my Air…

They done an awesome job getting my Air fixed. I will continue to use express oil change in childersburg

5
Date of experience: Apr 12, 2024
Shania
After 3 years My AC Works

After 3 years My AC Works. We purchased a 2021 Ford Transit and the ac never worked . Seller tried to fix it, 2 ford dealerships couldn't fix it. On Florida vacation Express Oil found & fixed the problem- first try. Now I'm Cool In Colorado & very Grateful.

5
Date of experience: Apr 10, 2024
Lauren Cooper
Real men at Work

I have never seen such a wonderful group of young men at work. They are respectful to the customers and literally go out of their way to make customers feel special. They did an excellent job on my car and I’ll continue to use them whenever I need anything else done to my car. Thanks so much Brandon and EOC❣️🙏‼️

5
Date of experience: Apr 09, 2024
Rick Rogers
Protective underbody plates removed but not reinstalled after oil changed!

Since I bought my new truck, I have had two complete oil changes. Both occurred at the Indian Land Express Oil Change location. Prior to this, I brought my Nissan Versa in for oil changes as well as my wife's Nissan Rogue. All of these vehicles should appear in your customer history.I brought my truck and my wife's Rogue in for oil changes and was notified when the work was done. The process for changing oil on a 2022 Ford Maverick is to remove the bottom cover plates (there are two) before work can be done. After the work is done, they are supposed to be replaced. I decided because of the costs involved, I would do my next oil change. I prepared all tools including the special Torx bits for removing the bottom cover plates. The plates are not present. No other work has been done to this truck since my last visit 25JAN2024. I have taken pictures of the yellow line on the oil drain plug which indicates whether or not additional work has been done on the truck as it relates to oil. I have a picture of that saved.The "leftover parts" should have been a clue to someone there that they forgot something important. No contact with me has been made since that day. I am angry and appalled. Update: canned reply detected but at least acknowledges the issue promptly. I require an explanation as to why the parts were not replaced after the oil change was completed. I also require an explanation as to why I was not contacted when they found mysterious "spare parts." And these are not SMALL or easy to misplace parts. They are HUGE parts.Further I have decided not to perform any work on my truck in order to preserve the state of things which will show the oil counter on the computer has not been reset and the yellow tamper line has not been broken.

1
Date of experience: Jan 23, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Since 1979, Express Oil Change & Tire Engineers has been a leading automotive repair provider. Our unique model, with our signature 10 minute oil change and full-service mechanical to include tires, brakes, alignments, and much more in a single location, creates a truly rare one-stop shop for automotive repair and maintenance.

  • email feedback@expressoil.com
  • call 8842683972
  • language https://expressoil.com

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More