Review Time
There seems to be no end to the updates/improvements! The great thing is that it hasn't come with a huge subscription increase. However, I do wish they would add a filter so you can select between Free and Paid extras; it's frustrating scrolling through everything! But I'm very happy overall. Recommended!
They sent me a number of emails asking me to renew, then the emails changed to we are going to auto renew you - which i didn't spot, until they charged me, so I requested a refund because I didn't need the service anymore - through a bot who repeated lines to take about cancellations of auto renewals i.e "We will charge you through auto renew unless you cancel, even through you were unaware that this is what we planned to do & our policy is no refund for an auto renewal"! Most reputable companies will refund you if you don't need the service - but not this one, which I believe to be unethical!This auto renewal scam has completely changed my relationship and trust of this company and products. Why do this - if people want to renew your services let them do it through choice not force!!!!!AVOID this company a complete SCAM!!!!!
oh, I so wish I checked the reviews before using this scam of a product...Absolute SCAM! They tell you to purchase something with a free 7-day trial, only for you to find out that you're being charged immediately. Tell me: what other application or product does that? And when you reach out to support, they try to justify it by pointing to their refund policy??? What kind of policy are you talking about when you've misled users from the start?Just for context: I was using this for a volunteer project, and was planning to use the first watermark-free download, as the in-app guide clearly stated. After completing the project and already being tight on the submission deadline, I decided to purchase, trusting I could use the 7-day trial and cancel afterward. I was even planning to use this for my personal projects later on (on a purchased plan as it seemed to be quite easy to use and etc). Well, that's definitely not happening now, LOL. Misleading users? ✅ Empathy or understanding from customer service? ❌I’ll definitely find a better fit with honest pricing and transparent charges for my future projects.
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Wondershare offers Video Software, PDF Tools, PC Utilities for Mac and Win users to convert & edit videos, photos or PDF files, make photo slideshow etc.
