Review Time
I downloaded Filmora to test it, based on their 7-day money-back guarantee. I canceled and uninstalled the software within an hour, but was still charged.I contacted support right away by email and phone. No response. Their support system is a joke — just a chatbot repeating “I do not understand your request.”My refund request was denied with no explanation, even though I acted well within the trial period.Be warned:* Canceling the trial doesn’t stop the charge* Support is non-existent* Refunds are nearly impossibleI’ve now filed a dispute with my credit card company and submitted a complaint to the BBB.Look elsewhere for video editing software that honors its trial policy and treats users fairly.
I've been using Filmora since its early days, when it was first launched as "Video Editor" around 9 years ago. For me, Filmora is the best video editor on the market, offering an impressive range of features that cater to all my needs.One of the standout aspects of Filmora is its commitment to honoring its lifetime licenses. I've been a user for years, and I'm pleased to say that the quality of the software has only improved, with the company consistently adding value and enhancing the user experience.If you're looking for a professional-grade video editing software with a limited budget, I highly recommend giving Filmora a try. Its impressive feature set, combined with its affordability and commitment to customer satisfaction, make it an excellent choice.
I’ve used Filmora for several professional campaigns and educational videos. It’s one of the few editors that truly balances power and simplicity — perfect for creators who want cinematic polish without the steep learning curve of DaVinci or Premiere.
Be careful; do not accept 7 days trial for Filmora Creative Assets (Effects & Plug-ins) They will force you to add a payment method for $0, but after 7 days of trial, they will steal your money for the monthly subscription payment. Even though you never accepted and never subscribed, they also refuse the cancelation and refund!!!Absolutely fraudulent business and software! Stay Away!
I purchased Filmora (Wondershare) several years ago, expecting lifetime access to its features as advertised at the time. Back then, the software included a range of transitions and assets that were clearly part of the original package. But over the years, Filmora has steadily removed or paywalled many of these core features.Just recently, I was shocked to find that even basic transitions that were once free are now locked behind a subscription or additional payment. These aren’t new effects – they were always part of the basic toolkit I paid for. This kind of retroactive monetization feels dishonest and exploitative. It's frustrating to see a company chip away at the value of what was originally a one-time purchase.What’s worse is that this change wasn’t clearly communicated. It’s a slow erosion of ownership, and it leaves a bad taste, especially for those of us who supported Filmora early on.I’ll be switching to another video editor – one that respects its users and doesn't charge for the same things twice. If you’re considering Filmora, beware of their evolving paywalls and misleading "lifetime" terms.
Filmora is a good video software but unfortunately 98% are marked with a diamond icon, indicating they are paid, and the costs are quite high. It feels misleading to subscribers—why did we purchase the software if the majority of creative assets require additional payment? The subscription details are unclear. Does it include all effects, filters, music, sound effects, transitions, and stickers, or are these separate? It seems like producing a complete video with Filmora requires a significant additional investment.
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Wondershare offers Video Software, PDF Tools, PC Utilities for Mac and Win users to convert & edit videos, photos or PDF files, make photo slideshow etc.
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