fitkituk.com

4.5
4.5 Based on 362 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.5

/
5

362 Reviews

5 Star
86%
4 Star
2%
3 Star
1%
2 Star
1%
1 Star
11%

Filtered Reviews

Filter Reviews

Review Time

VP73
Excellent service throughout

Excellent service throughout, I phoned a couple of times with queries and both times the team were very helpful. During delivery and installation the guys were respectful and answered all of my questions. We are super happy with our purchase thankyou.

5
Date of experience: Jul 07, 2020
Canute Cooper
Great friendly service

Great friendly service, pointed me in the direction of an absolute bargain. Delighted with it.The two guys who came to assemble and set up the bike could not have been more helpful.Highly recommended!

5
Date of experience: Jul 07, 2020
Maxine Bell
Excellent service throughout

Excellent service throughout, I phoned a couple of times with queries and both times the team were very helpful. During delivery and installation the guys were respectful and answered all of my questions. We are super happy with our purchase thankyou.

5
Date of experience: Jul 07, 2020
Dorian Carter
Great friendly service

Great friendly service, pointed me in the direction of an absolute bargain. Delighted with it.The two guys who came to assemble and set up the bike could not have been more helpful.Highly recommended!

5
Date of experience: Jul 07, 2020
RH26
Excellent machine, professional service

Fitkit delivered a Technogym Vario elliptical trainer in excellent second-hand condition at a very good price. The owner, Ben, replied quickly to any sales and delivery enquiries, and the machine arrived well packaged, and the delivery man helpfully took it up into my garage. I would strongly recommend this service – they’re obviously a professional outfit, and Ben even sent me a manual to help with console programming. Very good kit!

5
Date of experience: Jun 30, 2020
Danna
Excellent machine, professional service

Fitkit delivered a Technogym Vario elliptical trainer in excellent second-hand condition at a very good price. The owner, Ben, replied quickly to any sales and delivery enquiries, and the machine arrived well packaged, and the delivery man helpfully took it up into my garage. I would strongly recommend this service – they’re obviously a professional outfit, and Ben even sent me a manual to help with console programming. Very good kit!

5
Date of experience: Jun 30, 2020
Wilfried Scott
Great product and delivery service

2 days ago i bought a pair of 25kg competition plates (second hand) and by today i have already added them to the collection. Excellent delivery service. Considering these are used, i did expect some rusting and damage (which was the case) but all in all, very good experience. Of course i paid the Corona price but that too was also expected.

5
Date of experience: Jun 25, 2020
Ivor C.
Great product and delivery service

2 days ago i bought a pair of 25kg competition plates (second hand) and by today i have already added them to the collection. Excellent delivery service. Considering these are used, i did expect some rusting and damage (which was the case) but all in all, very good experience. Of course i paid the Corona price but that too was also expected.

5
Date of experience: Jun 25, 2020
Jpiie
Exceeded expectations on all fronts

Our cross trainer died last weekend and a few hours of research took me to FitKit and the FS4 from Life Fitness. I read reviews on this site which created a few doubts and spoke to friends who are personal trainers.I ordered on Tuesday and it was delivered on Wednesday. Aided by the fact it was new and so not in need of a service before being delivered.The delivery/assembly team called three times to keep me informed of progress/ETA. During installation they found a defect in a piece of plastic and replaced it while on site. The FS4 has now had a few hours of use from different people and we find it to be solidly built, with a smooth movement and we are very pleased with our choice.

5
Date of experience: Jun 12, 2020
D4rKneX
A well overdue review

A well overdue review, my experience with FitKit UK has been nothing short of exceptional at a time where my confidence in Fitness equipment providers during COVID-19 era was well below zero (see my other review). I was beyond sceptical about placing an order with FITKIT UK given some of the reviews I had read, but caved in once I was sure they were the most price competitive for the piece of kit I wanted (hammer strength lat pulldown) by over £1000. I called to ask a few questions and got through immediately to Evetta, which felt like a blessing, given others have decided to suspend their phone lines. By the end of the conversation held on 15/05/20, Evetta confidently claimed that if I was to place the order that day, I would have the item no later than 22/05/20, I was very sceptical given another company had me waiting over 8 weeks for some items that should have been delivered within 21 days, regardless I placed the order with FitKit. Over the next couple of days I received the expected email confirmations stating my order had been confirmed and would hear back once the item was ready for dispatch. On the evening of 20/05/20 I received an email from Abid in the sales department asking if it would be convenient for the delivery to be made the following day (21/05/20), which I happily accepted. James and Jordan with the delivery team arrived exactly when they said they would and were beyond a pleasure to deal with. This company has been nothing short of a pleasure to deal with at a time where multiple others blame transportation issues for unacceptable delivery delays. If you are sceptical as I was given a previous experience you’ve had somewhere else, call up and speak to the staff at FitKit, its a company that deserves to be recognised at a time like this.

5
Date of experience: Jun 12, 2020

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More