Review Time
Worst service ever and not even able to get flowers delivered in the end. After over 1 week delay and excuses why their partner couldn't deliver I suddenly got told we just refund you. In the meantime delivery promises were not stuck too and even upgrade which were promised got forgotten.
The day before mothers day the flowers were left on a brick wall in 90+ degree sunshine, never knocked on the door or called. By the time my mother discovered the flowers they were all wilted/half dead. It has now been a week of calls and online chats and still no resolution. Florist.com claims to try to contact the florist, but they never respond.
Read the reviews as they are all the same issue! My first order was delivered but it was garbage! I paid good money and recieved what looked like a dollar store arrangement by a drunk delusional cracked out person. I called customer service and they stated they would redue and have it out in 3 days. Well, it stated delivered and guess what? Nope didn't come. Now I'm getting the run around.
Wish I read these reviews before doing business with Florists.com because they are horrible. I ordered a sympathy floral arrangement on May 14 for a dear friend who recently lost her husband of 35 years. Florists.com does NOT give updates or a way to track your order. Due to circumstances, I had to change the delivery date & gave florist.com over 24 hours to ensure delivery time. I had to call 3 different times due to the POOR communication skills of their call center reps. The last rep, Cumisha, said the flower shop can't guarantee a time despite being given a heads-up over 24 hours. AVOID FLORISTS.COM unless you want a high blood pressure.
Unbelievably poor experience. Still no delivery and no response from florist.com for flowers I ordered my mom for mother's day! I'm out of the country and set them for delivery Saturday with a FIVE DAY period to which they could have arrived Wed-Sunday. They never arrived. The site is now showing the chat down and support closed. THIS SITE IS A SCAM. I'll be reporting fraud to my bank and contacting the BBB and police. DO NOT USE THIS COMPANY. I wish I knew better at the time but it appears a lot of us got screwed these past couple days.
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Florists.com guarantees the lowest prices on beautiful cheap flowers and gifts, from fruit and gift baskets, to same-day flower delivery by a local florist.
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